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Wayne Akers Ford
Lake Worth, FL
4,196 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction.
You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee.
Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 AM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 10:30 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
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Showing 4,196 reviews
January 10, 2025
Very busy. Mr . Felix is a gem, he should run the entire place. He knows cars!! You need a line of complimentary loaners. People who pay upwards of 75k-150k for Mr . Felix is a gem, he should run the entire place. He knows cars!! You need a line of complimentary loaners. People who pay upwards of 75k-150k for an automobile should get a loaner if need be.Make sure you don’t show that your bottom line is more important than your customer. That’s how it looks when you make a VIP customer pay for a loaner! More
by LESLIE26
Verified CustomerEmployees Worked With
January 10, 2025
Alexis Fields was very knowledgeable and attentive to all my needs and concerns. I would definitely recommend her and Wayne Akers Ford my needs and concerns. I would definitely recommend her and Wayne Akers Ford More
by DRBMORAN
January 10, 2025
I was ripped off and stolen from they sold me a truck. It wasn’t put through service. I went back 44 hours after I bought it and they said too bad. It wasn’t put through service. I went back 44 hours after I bought it and they said too bad. More
by GENOSHD
January 10, 2025
Amazing customer service! Answered all my questions and concerns and was really helpful! Took well care of my car Answered all my questions and concerns and was really helpful! Took well care of my car More
by Kevin Caceres
Employees Worked With
January 10, 2025
Your dealership does excellent work at competitive prices. I’ve been very pleased every time with the quality and value I’ve had my trucks serviced at Wayne Akers Ford. prices. I’ve been very pleased every time with the quality and value I’ve had my trucks serviced at Wayne Akers Ford. More
by aconger64
Employees Worked With
January 10, 2025
Only giving 3 stars for 2 reasons. I ordered this vehicle through Auto Advisors. I was told upon delivery I would be given an overview of the vehicle and all the functions. This did I ordered this vehicle through Auto Advisors. I was told upon delivery I would be given an overview of the vehicle and all the functions. This did not happen and honestly, I don't know what I have. The manual is useless and I haven't had the time to go on YouTube to see if I can see anything there. The other reason is when Wayne Akers showed up the first time, they delivered the wrong vehicle so they had to take it back to Lake Worth from Islamorada and make a second attempt to deliver the right vehicle. It would be nice if someone could reach out and walk me through the options in my car. More
by THERESAHENDRIX
Employees Worked With
George Hernandez from Auto Advisors
January 10, 2025
Es un excelente lugar donde la atención al cliente es exquisita con calificación de 100 exquisita con calificación de 100 More
by MAYITLCAMPOS67
January 10, 2025
Everyone at the dealership from our salesman Russ to the finance person were awesome to work with - I would highly recommend them all. finance person were awesome to work with - I would highly recommend them all. More
by TIPSTOOTOES
January 09, 2025
Service team needs to work on their customer service, I had an issue with my vehicle. I had to bring it back twice and still the issue is not quite resolved. I have been calling them and they have not even had an issue with my vehicle. I had to bring it back twice and still the issue is not quite resolved. I have been calling them and they have not even reached out to me to discuss the ongoing issue with the vehicle upon purchasing the vehicle. of course sales was awesome. More
by YARIAS_92
Employees Worked With
January 09, 2025
Great customer service. Took well care of my car and returned it in a good time. Answered all my questions and concerns! Took well care of my car and returned it in a good time. Answered all my questions and concerns! More
by Kevin Caceres
Employees Worked With
