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Wayne Akers Ford

Lake Worth, FL

Overview
Employees
Reviews
Vehicles
4.5
4,366 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,366 reviews

January 09, 2024

Just wasted four hours for one tire. A tire that was covered under warranty from when I purchased my vehicle. Every time I go to this service department, I have to spend my whole day the More

by ms.outlaw
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keyanna, Karl
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Jan 09, 2024 -

Wayne Akers Ford responded

Thank you for bringing this to our attention, Nichelle. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

January 08, 2024

Great experience I was in and out pretty quick everyone was so nice. Thanks again! More

by DANKELLER85
Recommend Dealer
Yes
Employees Worked With
Shultz Cesar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shultz Cesar
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Jan 09, 2024 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 07, 2024

Well I really wasn't expecting to purchase today. But with some patience, and willingness to leave without the vehicle that night....they suddenly hit my numbers!!! More

by L4DANG8RZ
Recommend Dealer
Yes
Employees Worked With
Brandon Block
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Block
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Jan 09, 2024 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 06, 2024

They were patient and willing. to work with us. Julio's are sale person was great. More

by SYLVIASPRINCE
Recommend Dealer
Yes
Employees Worked With
Michael Corey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Corey
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Jan 09, 2024 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 03, 2024

He communicated very well. It was my mother's car, but still have not heard back about my first responder discount. More

by PMCGLYNNII
Recommend Dealer
Yes
Employees Worked With
Eric Hoffman
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Jan 09, 2024 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

January 02, 2024

Very friendly and knowledgeable, not pushy and they were considerate and fair I would recommend this dealership More

by SHELLMSOUTH
Recommend Dealer
Yes
Employees Worked With
Shawntal Tomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawntal Tomer
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Jan 09, 2024 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 02, 2024

Had a great experience with Russ. Very communicative through the process. Both pre and post purchase More

by DANIEL.SALEH001
Recommend Dealer
Yes
Employees Worked With
Shawntal Tomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawntal Tomer
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Jan 09, 2024 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 02, 2024

Great experience Would definitely come back. Very happy with the whole experience. Love Wayne Akers More

by CDANIELSWPB
Recommend Dealer
Yes
Employees Worked With
Michael Corey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Corey
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Jan 09, 2024 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 02, 2024

They are contacting me where the car is Looking for a good deal paying cash More

by JOHNSMITHLAWNSERVICE
Recommend Dealer
Yes
Employees Worked With
Michael Corey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Corey
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Jan 09, 2024 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 01, 2024

Very welcoming Dwayne , Diego and Gabriel helped me went above, and beyond to make sure I was taken care of . Couldn't ask for better support More

by CJHAYES260
Recommend Dealer
Yes
Employees Worked With
Diego Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Torres
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Jan 09, 2024 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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