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Wayne Akers Ford

Lake Worth, FL

4.5
4,361 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,361 reviews

February 09, 2024

Keana was excellent and communicated every step 5 star service id recommend to gem anyytime More

by vincentdipinto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keana Barthelemy
Feb 13, 2024 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 09, 2024

Great customer service , Yovonne Felix was great ? ?!!! Quick , great communication skills Awesome More

by Trisha.isma
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
Feb 13, 2024 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 09, 2024

We are from out of town. We needed an oil change. Akers dealership did a good job they are just more expensive than our dealership in Ohio. More

by Polarbear6126
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khristian Ramirez
Feb 13, 2024 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 09, 2024

I'm disappointed with this dealership, servi e and even sales, it like they make it more inconvenience for the consumir, I had to take two days off of work. I had a issue that was covered under warrenty an More

by felix.pena0519
Recommend Dealer
No
Employees Worked With
Yankiel Vilches
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yankiel Vilches
Feb 13, 2024 -

Wayne Akers Ford responded

We value and appreciate your business, Felix. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

February 09, 2024

Great service friendly and fast Great communication and very convenient service. Mobile pick up is a game changer More

by PABLOPETO
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Mcdiarmid
Feb 13, 2024 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 08, 2024

Was not too busy amd very clean attentive staff. Oil change prices were insanely too expensive. Not sure why but I used to always have it done there now I have to go elsewhere. More

by erivera561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Wayne Akers Ford responded

Thank you for taking the time to provide us with this feedback.

February 08, 2024

Easy scheduling, courteous service deposit and speedy service. Convenient location, clean, great selection of inventory. More

by CKC
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khristian Ramirez
Feb 08, 2024 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 08, 2024

I tried several times to talk to a service person about a possible problem. I always had to leave a voicemail that was never returned. I tried to ask the question online but was informed someone would get ba More

by Mtomasik0
Recommend Dealer
No
Employees Worked With
Khristian Ramirez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khristian Ramirez
Feb 08, 2024 -

Wayne Akers Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 08, 2024

Always Ben has excellent customer service. One time I had another advisor and the experience was very different ( worst customer service ever) , but Ben is the best advisor. More

by betsyjoel06
Recommend Dealer
Yes
Employees Worked With
Ben
Feb 08, 2024 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 08, 2024

It appeared as if my concerns about my vehicle were not of any concern to the service professional. More

by JOHNETTEJOHNSON
Recommend Dealer
No
Employees Worked With
Ben Buchanan
Feb 08, 2024 -

Wayne Akers Ford responded

We value and appreciate your business. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

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