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Wayne Akers Ford

Lake Worth, FL

4.5
4,361 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,361 reviews

February 12, 2024

No rental not all work completed No rental provided on the first day had to Uber lights were discussed and tps sensor was discussed but not completed More

by Njm498
Recommend Dealer
No
Feb 13, 2024 -

Wayne Akers Ford responded

"Njm498" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 12, 2024

Great experience Ben was very helpful and got me taken care of very quickly. Great experience More

by Tony.contreras0
Recommend Dealer
Yes
Employees Worked With
Ben
Feb 13, 2024 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 12, 2024

Very good, like Wayne Akers a very professional place. Always a good experience when I go here. More

by handybrews77
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khristian Ramirez
Feb 13, 2024 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 12, 2024

Erik is an asset to Wayne Akers Ford. You need to appreciate him and take care of him to make sure he stays! He is the best service person I have ever worked with and I am 78 years old. M More

by DONNARAE01
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman, Erik Hoffman
February 11, 2024

I have to say that as the first 2 purchases this one was was awesome. They go far and beyond to make you feel comfortable. Thank you. More

by ricky27castro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Lemay
Feb 13, 2024 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 10, 2024

The experience was splendid. Everyone in the entire customer service area was friendly,courteous and professional and the waiting area was clean and functional. More

by coachmsutton
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan.
Feb 13, 2024 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 10, 2024

Came in around 12 and the service did not take long. Ben kept me updated with the time so I wasn't left not knowing what is going on with my car. More

by CHAR
Recommend Dealer
Yes
Employees Worked With
Ben service
Feb 13, 2024 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 10, 2024

Khristian is a good example of a service advisor. He always is respectful and thoughtful More

by Charley
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khristian Ramirez
Feb 13, 2024 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 10, 2024

Great as soon as I pulled up was greeted, and directed to adivser Erik Hoffman , he very knowledgeable and helped me right away with my car . Great experience More

by Playersoccer5432
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman, Erik Hoffman
Feb 13, 2024 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 09, 2024

Ben Buchanen is the most honest guy. He definatly makes the expierience great. I would definatly recommend them. More

by TFARNEN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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