Wayne Akers Ford

Horrible experience I paid to have my truck diagnosed, and they gave me a paperback that read exactly what I told him was wrong with it with no actual diagnosis of what the problem truly was. It took thr and they gave me a paperback that read exactly what I told him was wrong with it with no actual diagnosis of what the problem truly was. It took three days or more for them to tell me exactly what I told them. I took it to another dealer they reprogrammed a TCM like I told your service manager was needed it was done in one day and it fixed the problem. I would not recommend wayne acres ford to my worst enemy. . More

The initial salesman , Julio had an attitude and was rude. I ended up purchasing a used car that they bought at auction for a reasonable price and the suv has worked out fine. They made me wait 3 hours rude. I ended up purchasing a used car that they bought at auction for a reasonable price and the suv has worked out fine. They made me wait 3 hours to see the guy to finish the paperwork and pay in cash. We arrived after driving 90 minutes away- making an appointment- and left as they were closing the place down at 9PM. Pretty outrageous since it was late and no one else was in the showroom. Would never use this place again and don’t recommend it. Cater to predominantly Hispanic clients- I believe there was actually some race issue going on here- I m Caucasian- English speaker.. More

gabe in finance was great to work with. very accommodating and i would do business anytime very accommodating and i would do business anytime More

I brought my work van in to get fixed and after paying for a new fuel pump I am still having the same problem with the vehicle, the problem being that it WILL NOT STAY ON. After having left the van with F for a new fuel pump I am still having the same problem with the vehicle, the problem being that it WILL NOT STAY ON. After having left the van with Ford for 2 months the fix my vehicle I had to bring it out because I saw that my vehicle was not their priority and I could not afford to leave it another month. More

Very happy with the customer service at Wayne Akers! Erik is always very helpful, knowledgeable, and always efficient! Thank you Erik! Erik is always very helpful, knowledgeable, and always efficient! Thank you Erik! More

Customer service was excellent. Resolved my issue in a timely manner. Highly recommend this service center. Resolved my issue in a timely manner. Highly recommend this service center. More

Great customer service. Everyone was very friendly and professional. Highly recommend Wayne Aker Ford. 5 stars! Everyone was very friendly and professional. Highly recommend Wayne Aker Ford. 5 stars! More

First time there. I traveled 35 minutes from home to go to Wayne Ackers. Kristian was amazing with me, they got to the root of problems and fixed them. He was very kin I traveled 35 minutes from home to go to Wayne Ackers. Kristian was amazing with me, they got to the root of problems and fixed them. He was very kind to me. Helped me. Also, the woman who rented me a loaner was also amazing. Don’t remember her name but she also was kind and patient. So far seems mechanics did great job. It was very expensive but I think it will last a long time to come. My Dad passed away and left it to me. It is a Lincoln 2014 which he took excellent care of and only has 30,000 miles on it. So I want to keep it as long as I can and now think it will last me for quite a while which I know will make my Dad happy! More

Excelente trato, excelente servicio excelente trabajo saben ayudar y aclarar todas las dudas que tienen los clientes saben ayudar y aclarar todas las dudas que tienen los clientes More

The customer service was ever good ! ! Except the counter she was very unprofessional!! I ask about my rewards and she say I don’t not ! Except the counter she was very unprofessional!! I ask about my rewards and she say I don’t not More