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Wayne Akers Ford

Lake Worth, FL

Overview
Employees
Reviews
Vehicles
4.5
4,355 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
Contact Dealership

2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,355 reviews

February 17, 2024

Service was great, customer service excellent Ben always no one Just miss the shuttle service More

by kevinhowells2010
Recommend Dealer
Yes
Employees Worked With
Ben
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Feb 20, 2024 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 17, 2024

Felt over charged and being a long time customer would have thought I would have been able to use my coupon but forgot it at home and was told oh well More

by VILLARVMI
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yankiel Vilches
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Feb 20, 2024 -

Wayne Akers Ford responded

Thank you for taking the time to provide us with this feedback.

February 16, 2024

The dealership is competent. However, with me, they dropped the ball as they send hoke with a leak, after the leak was fixed they sent me home with an empty coolant!! More

by Ramiqumsieh
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yankiel Vilches
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Feb 16, 2024 -

Wayne Akers Ford responded

We value and appreciate your business, Rami. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

February 16, 2024

Good customer service. Prompt clear responses to customer needs. very transparent with any price or costing. More

by Sb4
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman, Erik Hoffman
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Feb 20, 2024 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 16, 2024

I was called right away on a recall and set up an appointment and there was door to door service with in a couple days More

by Timmsell
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Mcdiarmid
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Feb 16, 2024 -

Timmsell responded

I was called right away on a recall and set up an appointment and there was door to door service with in a couple days

Feb 20, 2024 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 16, 2024

I already did Did you read what I wrote? I have no more to say More

by LITTLEBULL43
Recommend Dealer
No
Employees Worked With
Ben
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Feb 16, 2024 -

Wayne Akers Ford responded

"LITTLEBULL43" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 16, 2024

I was having alot of issues and they helped me promptly I was very satisfied with the level of service provided More

by ginavachon0308
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Feb 16, 2024 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 16, 2024

Professional and seamless No! Why do you insist on more words when the two I used summed up the experience! More

by DMPHILLIPS02
Recommend Dealer
Yes
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Feb 20, 2024 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 16, 2024

Everything about my service was great. I just did not like that sales people are using my info from your computer system to call me about buying a new car More

by mkmelmobile
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yovonne Felix
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Feb 20, 2024 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 16, 2024

Khristian we very helpful and good at communicating with me the status of my car. Fast and clean More

by NICOLASATKINSON2974
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khristian Ramirez
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Feb 20, 2024 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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