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Wayne Akers Ford

Lake Worth, FL

Overview
Employees
Reviews
Vehicles
4.5
4,354 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,354 reviews

February 22, 2024

Very convenient and fast Very pleasant on time very convenient very fast work Very pleasant fast work very polite and they give me a response what I need have any questions More

by thawkgto
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Mcdiarmid
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Feb 23, 2024 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 21, 2024

This was the first time using your service department, I had a very good experience and the service manager Ben was extremely knowledgeable as well as helpful with my questions. More

by Bmiller208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2024 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 21, 2024

Immediate service. Polite. Informative. He called me when the service was completed. He also walked me to the cashier. More

by Bernie227
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Feb 21, 2024 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 21, 2024

Great experience. No pressure and very respectful of my time. Made the process easy. Friendly people. More

by JESSICALEIGHZABEL
Recommend Dealer
Yes
Employees Worked With
Shawntal Tomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawntal Tomer
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Feb 21, 2024 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 21, 2024

Everything went perfect. Ben always takes care of us. Everything was done in a very timely matter, as always with Ben More

by Mikenleed
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
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Feb 22, 2024 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 21, 2024

Wayne Akers Ford has been the best dealer experience We ever had. On the Sales Department, We had the pleasure to be assisted by JP who gave us all the information and help that We need to buy our F-150 an More

by apin F-150 XLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Lechun
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Feb 21, 2024 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 21, 2024

Probably in one of the 5 worst experiences I have ever had in my 82 years of living. The absolute worst. More

by abighed
Recommend Dealer
No
Employees Worked With
Yankiel Vilches
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yankiel Vilches
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Feb 21, 2024 -

Wayne Akers Ford responded

"Abighed" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 21, 2024

Yankiel was extremely helpful. He went above and beyond to help me. Yankiel was great More

by MCGATOR
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yankiel Vilches
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Feb 22, 2024 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 21, 2024

I would never tell a friend to go here. Zero customer service. And they charged me twice for the warranty deductible on the same ticket. More

by EDCASEY123
Recommend Dealer
No
Employees Worked With
Erik Hoffman, Erik Hoffman
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Feb 22, 2024 -

Wayne Akers Ford responded

Ed. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

February 21, 2024

Very easy Easy in and out reviewed upcoming maintenance for next service Everything great even Waiting room coffee More

by michaelkscott8673
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman, Erik Hoffman
Report | Print
Feb 22, 2024 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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