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Wayne Akers Ford

Lake Worth, FL

4.5
4,347 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,347 reviews

March 12, 2024

Smooth very responsive kept me informed every step of the service appointment My service rep Erik Hoffman. Represents Wayne acres Ford dealership with a very professional manner More

by GREENDEMON25
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman, Erik Hoffman
March 11, 2024

Erik is always ready to assist when I call he keeps me informed every step of the way. Erik has excellent customer service skills. Always a pleasure and smooth when Erik is the service rep. More

by GREENDEMON25
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman, Erik Hoffman
March 11, 2024

Great customer service. Diego as well as Orlando were very attentive to my needs. Both explained me in detailed the process and gave me a great interest rate More

by DMIAMI35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Torres
March 11, 2024

She had great communication with me about what was going on with my truck. My truck was repaired quickly and I received it in perfect condition More

by idel71
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeans
March 11, 2024

I was very impressed by my entire experience. Everyone was very professional, helpful and nice. I am very happy with my new purchase and would highly recommend Wayne Akers Ford. More

by LESLIEWYT
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawntal Tomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawntal Tomer
March 11, 2024

Most of the work was for recalls. The shop did great. A little too long. You need shuttle service. The recall parts were a big safety issue. Telling me my driveshaft might fall off b More

by RLRCOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Wayne Akers Ford responded

We appreciate your feedback and are eager to better your return experience.

March 11, 2024

Erik and the dealership as a whole gave great customer service. Erik recommended the best process to expedite my concerns and communicated the status of the car all the way through. I traveled from Delray More

by ACOUSTICS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman, Erik Hoffman
Mar 11, 2024 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 10, 2024

Car is still running okay. so far so good I don't seem to have any window washer fluid although I it was filled prior to the service More

by ayonicole1
Recommend Dealer
Yes
Employees Worked With
Kenya
March 10, 2024

Amazing thx Khristian Ramírez The best service always from my service advisor Khristian Ramirez. I want to thank my service advisor Khristian Ramirez for taking the time to explain to me what my vehicle More

by ENRIQUEBLANCO77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khristian Ramirez
March 09, 2024

very poor communication on service related issues Very poor phone service Other than that a good experience More

by PZAHENSKY
Recommend Dealer
Yes
Employees Worked With
Steve
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