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Wayne Akers Ford

Lake Worth, FL

4.5
4,291 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,291 reviews

April 04, 2025

three percent charge for credit card? last time I will visit your facility! bye now!!!! More

by STEENHARDY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Linda Toussanit
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2025

Ben B. is a Great Service Rep for your dealership ! Know's his stuff and is a Great person to deal with More

by WINDOWS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 03, 2025

Everyone was friendly and courteous and my work was done in a timely fashion The receptionist went out of her way to get my keys and helped me get on my way quickly More

by awelka
Recommend Dealer
Yes
Employees Worked With
Ben was my service advisor
April 03, 2025

Above and beyond Excellent help and always responded to my questions with great detail Brought truck in for warranty work and got more than I asked for More

by Jgenord561
Recommend Dealer
Yes
Employees Worked With
Keana
Apr 03, 2025 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 02, 2025

I’m a new customer to Wayne Akers Ford and was greeted my my service advisor Ben. He made sure that my recall notices were correct and would be taken care of. More

by awelka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 02, 2025

Your extended guaranteed is a scam, I went to replace my key car and I couldn’t apply for the guarantee cause was 3 month ago. More

by alexis_mmoncayo96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Buchanan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Wayne Akers Ford responded

Thank you for bringing this to our attention, Alexis. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

April 02, 2025

Good people to deal with. Didn’t have a loan car, but recommended a few fantastic restaurants very close by. More

by Shoei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 02, 2025

Service is not good. I had a three o'clock appointment only to find out that the serviceman who I had the appointment with was on lunch. They could not find anybody to h More

by JULIA.JANCZYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Buchanan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve 4stars
Apr 03, 2025 -

Wayne Akers Ford responded

Julia. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

April 01, 2025

The Staff was Knowledgeable and pleasant to work with. I would definitely recommend this Ford dealership. However due to unforseen circumstances I was not able to complete the sale. More

by KEITH.G.CARTER.CIV
Recommend Dealer
Yes
Employees Worked With
Michael Corey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Gilmour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Lenchus (5 Stars) Billie Korting (5 Stars)
April 01, 2025

Rizwan (sp? ) Provided excellent and thoughtful customer service. His demeanor is calm and professional; a far cry what is typically expected of men and women in More

by PARTICEDMONDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Toussanit
1.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rizwan (very good)
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