Wayne Akers Ford

The whole transaction was stress free & fairly simple. Very pleasant staff would definitely recommend this dealership Very pleasant staff would definitely recommend this dealership More

Filled out the paperwork very quickly. Registered my concerns and explained what was going to be done and gave me an estimated completion time. He came and found me when the work was done, Registered my concerns and explained what was going to be done and gave me an estimated completion time. He came and found me when the work was done, earlier than promised. He explained everything that was done and escorted me to the cashier. Overall a very pleasant experience. More

I wasn’t prepared to get taken to the cleaners after being told the add-on’s that I didn’t ask for were required by the dealership adding thousands to the cost of my vehicle. Be prepared to also spend t being told the add-on’s that I didn’t ask for were required by the dealership adding thousands to the cost of my vehicle. Be prepared to also spend thousands on extras you don’t want for “packages” that you don’t seem to really get a chance to say no to. Oh and they didn’t pay off my previous vehicle going on 3+ weeks and my bank continues to charge me for the old car payment or I risk taking a hit on my credit for not paying something on time. More

Quick to be out there to service. Had a concern afterwards, and they were back out to resolve it. Had a concern afterwards, and they were back out to resolve it. More

This dealership crew were very efficient, kind & helpful, giving my vehicle an optimal Healthcare visit. Thank you & May God BLESS you all for the work you do to keep us Safe. giving my vehicle an optimal Healthcare visit. Thank you & May God BLESS you all for the work you do to keep us Safe. More

Christian has a service advisor is absolutely amazing. He never fails every time I call I’m in within a day or so and all I do is wait on a text message from him to pick up my car and everything is great. He never fails every time I call I’m in within a day or so and all I do is wait on a text message from him to pick up my car and everything is great. More

The warranty service was completed without any issues. The communication was clear and all expectations were met. Thank you for the service The communication was clear and all expectations were met. Thank you for the service More

The person who was helping me didn't have customer service etiquette it was a horrible experience. service etiquette it was a horrible experience. More

The entire buying experience was pleasant from the start my sales person. Julio greeted me and help me find the perfect vehicle I was looking for once I found the vehicle, the negotiation process, including my sales person. Julio greeted me and help me find the perfect vehicle I was looking for once I found the vehicle, the negotiation process, including the appraisal on my trade-in was very easy and transparent. I walked away happy with the transaction The finance team, Gabe And Dave made the whole process very pleasant and informative. Overall, I was happy with my experience. More

They took a while to get back to me but when they did my service manager was very helpful and they got to fixing my car very quickly. service manager was very helpful and they got to fixing my car very quickly. More