Walt Massey Kia
Mccomb, MS
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 113 reviews
Always a pleasure experience. While waiting for my car to be serviced. Everyone is so helpful! While waiting for my car to be serviced. Everyone is so helpful! More
If I could give 100 stars I would! Literally went on a Thursday and drove off Monday. Fast service, polite staff and great people! Literally went on a Thursday and drove off Monday. Fast service, polite staff and great people! More
We were at the dealership for 3 hours. She could not provide us with a printed out copy of the work estimate due to "printer issues". She stated that she would email us a copy within 30 She could not provide us with a printed out copy of the work estimate due to "printer issues". She stated that she would email us a copy within 30 minutes. 2 days later (today) I called and requested the email estimate that we were promised. I spoke to Jessica (who after being placed on hold for several minutes) stated that she had spoken to parts manager and could give verbal estimate only due to estimate being closed. I stated that I wanted and was promised an emailed estimate. She placed me in hold again (and my call was disconnected but Jessica immediately returned my call) and she stated that she had gotten in touch with the general manager Lynn. I was then told that the general manager would have to recreate an estimate and would email it to me. That was 2 hours ago and still no estimate. I was on the phone for 30 minutes and still haven't got what I was promised AND what I paid for. Terrible customer service, staff needs more training on estimates AND additional customer service training for staff!! Very disappointed More
You gave me a lot of problems, trying to trade in my vehicle It took a long time for my buying a Vehicle, although although the lady I work with was very friendly and helpful and did a good job as a th vehicle It took a long time for my buying a Vehicle, although although the lady I work with was very friendly and helpful and did a good job as a think she could do More
Clean. Greeted promptly. Made sure to confirm what all was needed to be done. Great attitude Greeted promptly. Made sure to confirm what all was needed to be done. Great attitude More
Good and friendly service I was informed on when they started service and when finished Great Team! started service and when finished Great Team! More
Everyone that we dealt with in both sales and the finance department were amazing. I really have no feedback for improvement. It was a great experience and I would definitely buy a car from there again. department were amazing. I really have no feedback for improvement. It was a great experience and I would definitely buy a car from there again. More
They did a great job , it was done on time and they explained everything. Very good experience explained everything. Very good experience More
Competent and friendly customer service. I was there only a little over an hour for service. I was there only a little over an hour for service. More



