Walsh Honda

CRV service Took my CRV in for an oil change, airbag replacement (recall), and new tires. I'm confident that Walsh Honda provides good work and does not recommen Took my CRV in for an oil change, airbag replacement (recall), and new tires. I'm confident that Walsh Honda provides good work and does not recommend work that does not need to be done, so I'm a return customer. This was an expensive visit because of the new tires, but I feel confident that all the work was done right. The service advisor, Dewayne Owens, was helpful and courteous. More

Impeccable service every visit Service was quick and orderly. All employees were pleasant engaging and welcoming even as they walked through the waiting area. And the pricing was co Service was quick and orderly. All employees were pleasant engaging and welcoming even as they walked through the waiting area. And the pricing was comparable to most other places. More

Awesome experience Awesome buying experience with patient & courteous employees! I particularly appreciate Cedric's kindness with my 3 small children & his patience with Awesome buying experience with patient & courteous employees! I particularly appreciate Cedric's kindness with my 3 small children & his patience with their presence during the buying process. More

excellent service, no problems with service department, service timely and convenient, service cost less than expected, length of time to complete service less service, no problems with service department, service timely and convenient, service cost less than expected, length of time to complete service less than expected More

Friendly quick service Liked the ability to make an appointment. Checked in at our appointed time with service completed quickly. Staff were very friendly and explained i Liked the ability to make an appointment. Checked in at our appointed time with service completed quickly. Staff were very friendly and explained in detail what was done to vehicle. We also visited the showroom on way to waiting area. Looked at a great used 2016 CRV with 8000 miles Salesperson was friendly and helpful, but not pushy. Great experience at this Honda dealer. We will definitely be back. More

Quick, simple, and wonderful I went in knowing pretty much the exact car I wanted but in my research I couldn't find the car with the specs I wanted anywhere in the state. Jennife I went in knowing pretty much the exact car I wanted but in my research I couldn't find the car with the specs I wanted anywhere in the state. Jennifer, the Honda sales rep found the exact car I wanted quickly and it was waiting for me at the dealership within the week. Overall the experience was great, Jennifer was awesome, and I am very happy with my new Honda HRV. More

Quick, Efficient and Friendly I purchased our 2015 Honda CR-V from Carlos at Walsh Honda last year. We have had the oil changed 3 times now. We have had nothing but great experie I purchased our 2015 Honda CR-V from Carlos at Walsh Honda last year. We have had the oil changed 3 times now. We have had nothing but great experiences with Walsh Honda. More

My Walsh Honda I went in for my regular check up and a fix on my air bag. They were very nice and arranged for me to have both at the same time. I went thinking it w I went in for my regular check up and a fix on my air bag. They were very nice and arranged for me to have both at the same time. I went thinking it would be in excess of two hours. It only took just over an hour. I have bought only from Walsh Honda since the early 90's. One of the main reasons is their wonderful employees and especially in their service department. They treat you like family. More

Great experience We were greeted immediately and our service time was much quicker than we expected. Great experience overall. We almost always have a good experienc We were greeted immediately and our service time was much quicker than we expected. Great experience overall. We almost always have a good experience at Walsh. More

Major Aggrivation and Expense for Simple Shortout I brought my van in on Tuesday, 6 Sep 16, because the battery light and the Check Charging System lights were on. I was told that there would be a $55 I brought my van in on Tuesday, 6 Sep 16, because the battery light and the Check Charging System lights were on. I was told that there would be a $55 charge to do a diagnostic check. After almost 2 hours I was told that the battery sensor was bad and that you would have to order the part. I was to come back in 2 days. Thursday, 8 Sep, arrived at 1 PM and waited about 45 minutes. Service said it was ok now. I paid $216 for test, part, and installation and drove off. In less than 4 miles the same two lights came on again. I called Service and said I was bringing the van back. I waited there until about 4:20 PM at which time I was told that the problem really was the alternator, not the battery sensor they had just installed. I was told that you had to order the part, but that you would have it and install it the next day (Friday). Service offered me a small loaner car. I am old and weigh 300 lbs and walk with a cane due to hip, ankle and knee problems, which is why I drive a mini van. I can get in, but not get up and out of a small car! I asked for some sort of taller vehicle. At about 4:45 PM I was told that they were trying to find a mini van from another dealer. When Ricky asked how I was doing, I told him about the delay in getting an appropriate loaner. He got me van in about 15 minutes. They were supposed to call me on Friday when my van was ready. At 4:35 PM on Friday I called to see how much longer it might be. Someone there (though nobody there claims to have knowledge of this call!!!!!) told me "Oh I was just about to call you. Your van is ready." I said, "So I can come get it now?" I was told, "Yes, come now." I came back Friday at 5:08 PM, but before I could get out of the loaner Dewayne told me to go back. It wasn't ready. I was really upset!!!!! Saturday I got my van and paid the additional charges for the installation of the alternator. On Tuesday (13 Sep) the Change Battery light came on so back to the dealer AGAIN. This time I was told that it was all due to a shortage in the tow bar hook up (which has been on the car for years.) There was no new charge for checking everything out. I thought it interesting that after getting a new battery sensor installed, I was told that they took that one off and gave me back "my old sensor." (I have trouble believing you kept my old one around for several days...so I have to wonder who's old one did I get?) This lengthy and expensive episode has certainly shaken my confidence in the abilities and the professionalism of your service department. More