Walsh Honda

Non existent Customer Service I scheduled an appointment and upon arrival was told they could not complete the repair because they did not have the part. If they did not have the part, why did they schedul and upon arrival was told they could not complete the repair because they did not have the part. If they did not have the part, why did they schedule the appointment. I would not subject my worst enemy to the lack of customer service demonstrated by the Service Department under the leadership of William Sawyer. Read the reviews on Yelp and BBB. Walsh Honda does not understand the concept of customer service. More

I was extremely pleased with the salesmanship style of Jamaal Berry. He was personable and knowledgeable. He was able to negotiate the deal I needed in a very ‘non-pushy’ way. I definitely recommend Mr Jamaal Berry. He was personable and knowledgeable. He was able to negotiate the deal I needed in a very ‘non-pushy’ way. I definitely recommend Mr. Berry as a superior car salesman. More

I recently came by to see about purchasing a Honda Pilot the salesman was very nice we test drove a pilot and when inside to do the numbers. I asked for his best price and explained that I was in no hurry a the salesman was very nice we test drove a pilot and when inside to do the numbers. I asked for his best price and explained that I was in no hurry and would be shopping around with other dealers. One of the sales managers came out with the price. I was so shocked the price 9000 more than window sticker. It had all these add on and extra 3000 warranty. I thank them for their time and left. The sales person texted a hour and asked what I thought. I told him I had already had a price 6000 cheaper. He asked if the included extra warranty and the extra that was not on the sticker I replied no. He texted me another price with most of add on and extra warranty removed. Still higher than than price that I had from other dealer by 3000. Salesman asked if I could by his sales manager would like to see it. I said sure I got some extra time stopped by met Salesman sit at his desk he took the paper that the other dealer gave me to his manager. After waiting thirty minutes the Salesman came over and they couldn't meet that offer and scene the dealers name was removed from top the manager was unsure it was real. I removed it because I didn't want to chance someone would mess up my deal. I felt I was nice to drop at least manager could have took time to talk with me. I purchased a pilot with sticker price of 2000 more than Walsh sticker price for 3000 less than there best price. From my experience they don't like to take the time counter offer from other dealers. It seem like they couldn't sale that extra warranty they didn't want to sale me a car. I would have loved to buy from them just because there service manager William .He was also nice and knowledgeable when we would have old Honda serviced. My new Honda will be serviced somewhere else. And I only live six miles from dealership. If they would have given me a price and then give me a option for all the extra warranty and add on . I believe I would let them do my service even if I bought somewhere else. More

I purchased a 2024 CR-V/HYBRID, from sales rep, Melissa Harris. The absolute best car buying experience I've ever had. She went over several different vehicles with me before I chose one. Melissa is very k Harris. The absolute best car buying experience I've ever had. She went over several different vehicles with me before I chose one. Melissa is very knowledgeable about her job and takes pride it in. She made my new car buying experience very easy. This is my third Honda purchase from Walsh Honda & I will continue to buy from them. Not only did she help me with my vehicle purchase, but also gave me information to assist me with getting in touch with my insurance agent and adding my new vehicle. Excellent job Melissa and keep up the awesome work. You are most appreciated!! More

Absolutely PHENOMENAL experience! From the beginning of our search through Tina and the closing of the deal with Jennifer, this dealership gets it right! The customer service from the From the beginning of our search through Tina and the closing of the deal with Jennifer, this dealership gets it right! The customer service from the moment we arrived (from about 2 hrs out), was greater than expected and the overall customer service was exactly what you hope for when purchasing a vehicle. We couldn’t be happier with our purchase or experience and we greatly appreciate Tina and Jennifer for their AMAZING service! More

Last Saturday, While passing through town with a broken fob, we stopped by and Rick in Service was gracious and kind to put the fob back together and get two very concerned ladies back on the road. Thank y fob, we stopped by and Rick in Service was gracious and kind to put the fob back together and get two very concerned ladies back on the road. Thank you Rick for your kindness Walsh Honda should be proud to have as part of their staff. More

Update on my longstanding appreciation of Walsh Honda, Macon, GA: Recently Mr. William Sawyer, Manager of the Service Department at Walsh, extended himself VERY graciously to help me in an emergency Macon, GA: Recently Mr. William Sawyer, Manager of the Service Department at Walsh, extended himself VERY graciously to help me in an emergency situation. It totally disrupted his day, I am quite sure, but he ended the emergency, resolved the very puzzling problem, and represented exceptionally well not only Walsh Honda but what I have come to view as their attitude and ethic. (Meanwhile a nice bonus for me: as we chatted I got the heartwarming sense of his decades of genuine fondness and respect for this Macon business and for the values of the man at its helm.) More

The Service team including my service adviser were absolutely Awesome especially Shawn France. They trouble shot my car down to a broken wire. Will be going back. absolutely Awesome especially Shawn France. They trouble shot my car down to a broken wire. Will be going back. More

My name is Charles McDew and I would like to share my experience about Walsh Honda service department particular about Dewayne Owens. I am pretty sure that no one wants to spend money to get their vehicl experience about Walsh Honda service department particular about Dewayne Owens. I am pretty sure that no one wants to spend money to get their vehicles repaired but if and when that time comes go to Walsh Honda. From start to finish Walsh service department kept me informed on a daily basis letting me know and keeping me up to date the progress. The service was outstanding. The attitude of the service department was excellent and I am a very happy and satisfied customer. I hope not to need any other services done to my car. However if that time may come I will definitely take it to Walsh Honda. Those guys gave me class A treatment. Thank you. More

I have had to bring two of my cars to Walsh Honda. Each time I am immediately greeted with the upmost respect. These guys are very professional and surprisingly I get that one on one feeling like your Each time I am immediately greeted with the upmost respect. These guys are very professional and surprisingly I get that one on one feeling like your small business who know you by name. Dawayne is an awesome supervisor. He is very professional and upfront. Because of the service that Dawayne and his crew I will be a returning customer if I ever need to get one of my vehicles worked on. Thank you for giving me the opportunity to express my feelings of how pleased I am with your company and the great services that was provided. Charles McDew More