Walser Nissan Wayzata

We drove 7 hours to pick up a new vehicle from a dealer highly recommended and the dealer changed the offer (by $3000) that was in writing (text and email) The Manager was very unprofessional, and treate highly recommended and the dealer changed the offer (by $3000) that was in writing (text and email) The Manager was very unprofessional, and treated us with no respect, it was the worst experience I have ever had at a dealership. I had emails, text messages with all the information on what the deal was and the manager ignored everything and walked away while I was trying to show him the emails and text messages. The salesman was speechless and knew that I was right. The manager called me the next day and said I am sorry I didn’t know you drove that far to get this car that they even did a dealer trade that day for us. He just thought we were just randomly stopping in to check on trading a vehicle in. It should matter, treat everyone the same. If he wasn’t such a jerk and took the time to listen to the customer he would have known the story. This is the first review about a dealership that I have ever writing, and I feel bad that it’s so negative Be careful when dealing with this dealership, especially when it comes to certain managers. Hopefully others don’t waste a whole day and travel 7 hours like we did and get treated with no respect. More

Easy in, easy out. Always courteous and ready for my appointments. Met my needs efficiently. Always courteous and ready for my appointments. Met my needs efficiently. More

You guys had the right car that I was looking for locally. It wasn’t a Nissan but your price was unbeatable. Javon was my sales person and he did a great job giving us all of the options for extra pr locally. It wasn’t a Nissan but your price was unbeatable. Javon was my sales person and he did a great job giving us all of the options for extra protection and all of the good stuff. I wanted to say that Javon is doing very good as a salesman. He is personal and does not pressure us into buying things or add ons. He showed us the value of it, but ultimately we’ve decided to not go for any add ons. Overall a very good experience at your dealership. More

It’s been a great experience, the customer service is very efficient and reliable. Keep up the good work. very efficient and reliable. Keep up the good work. More

Salesmen very nice, helpful. My car still has issues Very inconvenient to bring in Disappointed a brand new car has issues My car still has issues Very inconvenient to bring in Disappointed a brand new car has issues More

Good service, met our needs, vehicle was presented fairly and honestly. I could not expect more from a car dealer. and honestly. I could not expect more from a car dealer. More

appreciate the way you people dealt e\with us when we showed up there to pick our our car. showed up there to pick our our car. More

Good service department. Easy to get in and out for oil changes. Constant communication during the service. Easy to get in and out for oil changes. Constant communication during the service. More

Those in the service department were very friendly and explained everything. A pleasant area to wait for your work to be completed. explained everything. A pleasant area to wait for your work to be completed. More

Nickel & dime…I had $600 in work done and I asked for help getting my rear license plate off and I was told it would cost at least $150. I know it’s a business, but you don’t always have to grab as many help getting my rear license plate off and I was told it would cost at least $150. I know it’s a business, but you don’t always have to grab as many dollars as possible. More