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Walser Nissan Wayzata
Wayzata, MN
664 Reviews
Thank you for making your way to Walser Nissan Wayzata, your certified Nissan dealer serving drivers throughout Wayzata and the surrounding areas. At our dealership, you’ll find a solid selection of new Nissan for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 664 reviews
June 01, 2025
Everyone was very helpful, courteous and explained everything. It was a very fast replacement of the transmission. I really appreciated all of the good service I received. Thank you so much. everything. It was a very fast replacement of the transmission. I really appreciated all of the good service I received. Thank you so much. More
by JOANNARDREY5
Verified CustomerEmployees Worked With
Erik
May 29, 2025
Went in for an oil change and tire rotation. Great customer service and everything was done in a very timely manner! The Service guy was exceptional from start to finish! Great customer service and everything was done in a very timely manner! The Service guy was exceptional from start to finish! More
by jorgensonnicole
Employees Worked With
I apologize, as I do not remember who my service person was, but he was great.
May 23, 2025
Stress free buying experience. Got a very fair deal for our trade in. Honestly, a lovely experience all around. Got a very fair deal for our trade in. Honestly, a lovely experience all around. More
by MNToyotaLvr
May 23, 2025
Walser Nissan was very helpful and knowledgeable. They sent me a video while my car was being serviced to let me see underneath my car and the hood, and that was something I had never experienced whi They sent me a video while my car was being serviced to let me see underneath my car and the hood, and that was something I had never experienced while getting an oil change. I would definitely recommend for people to check them out!! More
by kijanajo
Employees Worked With
Kirk Thoren
May 20, 2025
Came in to fix the noise in the front driver side of the car. The head mechanic rode along with me this time. Immediately diagnosed it as CV axle noise/replace needed. That was what I had thought was the car. The head mechanic rode along with me this time. Immediately diagnosed it as CV axle noise/replace needed. That was what I had thought was the case because I had the other side done just a few months ago. I had taken the car in less than a month ago prior to this most recent service to diagnose the same issue along with an oil change. Back then, the mechanic refused to do a ride along and said he "shook everything down" and it was all fine, insisting I was just hearing normal operational noise... This most recent appointment I had was for my 60k maintenance and it turned out they decided to give me the work on the CV axle for free. I am pretty sure it is because when I was in before and the mechanic abdicated his responsibility to do a thorough diagnostic of the problem because it was under warranty then and now it is no longer under warranty. That put a bit of egg on the face of the dealership so to speak. I'm happy they finally took care of the issue and ate the cost, despite the fact that I definitely feelt insulted, like they were gaslighting me, and that they neglected to do obvious repairs because the mechanic clearly didn't want to do more warranty work on my vehicle the previous time I came in. Overall, 4 stars to make up a little bit for the scathing review I gave them after my last appointment. Taking a star off this time because when I went to pick up the vehicle after the 60k maintenance, trunk light replacement, CV acxle repair, and the front brake job, they also recommended, the brakes were screaming bloody murder when I left the dealership. I had to turn around and bring it back. They gave me a loaner for the weekend until they got it fixed the next Monday (I took my car in Friday morning). Apparently the backing plate of the brakes was contacting the rotors. They had to bend it away from the rotors to eliminate the noise. More
by MSudduth
Employees Worked With
Erik Tiller, Service - 5 stars
May 16, 2025
Terrible service. No one likes to answer the phone when you call and when you leave a message for them, they still don’t answer you back. My 2023 rogue went into reduc No one likes to answer the phone when you call and when you leave a message for them, they still don’t answer you back. My 2023 rogue went into reduced power mode and told me that I needed a new engine and was going to cost me $12k. My warranty would not cover it, nor would my extended warranty, because they said it was due to poor maintenance. The car is 2 years old and had regular oil changes, one even 3 days before the car broke down. The sales team was no help either, not willing to work with me in any way to try and get into a new vehicle or trade in. I decided to take my services elsewhere and they were going to charge me nearly half the cost of Nissan at $7k but turns out they did a little more digging into the car and turns out I did not need a new engine at all, there was a starter in the engine that got a little filthy from the last oil change I had gotten at a nation wide franchise Take 5. In all I paid more to get my vehicle to Nissan and then to hold my car for a entire week without any word or loaner vehicle while mine was supposed to be looked at, but yet they got the entire diagnosis wrong and tried to scam me out of thousands of dollars, then I did to get my car to a auto shop that took only 3 days and had a vehicle for me to barrow until mine is done, and it cost me less then $1k. I will never buy or deal with Nissan again and will advise others to do the same. More
by cody.w.schmidt
Employees Worked With
Chris
