
Walser Nissan Wayzata
Wayzata, MN
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 657 reviews
I have been waiting on a reply to a warranty issue. I called after a week of bringing my car in because I haven’t heard from Nissan or the dealer, they said someone would get right back to me. Today, I called after a week of bringing my car in because I haven’t heard from Nissan or the dealer, they said someone would get right back to me. Today, I called again this morning and again they said the service manager would get back to me. It’s now 6pm and no one has called me back. At least they should give me a status update. More
Everyone was very helpful, courteous and explained everything. It was a very fast replacement of the transmission. I really appreciated all of the good service I received. Thank you so much. everything. It was a very fast replacement of the transmission. I really appreciated all of the good service I received. Thank you so much. More
Went in for an oil change and tire rotation. Great customer service and everything was done in a very timely manner! The Service guy was exceptional from start to finish! Great customer service and everything was done in a very timely manner! The Service guy was exceptional from start to finish! More
Stress free buying experience. Got a very fair deal for our trade in. Honestly, a lovely experience all around. Got a very fair deal for our trade in. Honestly, a lovely experience all around. More
Walser Nissan was very helpful and knowledgeable. They sent me a video while my car was being serviced to let me see underneath my car and the hood, and that was something I had never experienced whi They sent me a video while my car was being serviced to let me see underneath my car and the hood, and that was something I had never experienced while getting an oil change. I would definitely recommend for people to check them out!! More
Came in to fix the noise in the front driver side of the car. The head mechanic rode along with me this time. Immediately diagnosed it as CV axle noise/replace needed. That was what I had thought was the car. The head mechanic rode along with me this time. Immediately diagnosed it as CV axle noise/replace needed. That was what I had thought was the case because I had the other side done just a few months ago. I had taken the car in less than a month ago prior to this most recent service to diagnose the same issue along with an oil change. Back then, the mechanic refused to do a ride along and said he "shook everything down" and it was all fine, insisting I was just hearing normal operational noise... This most recent appointment I had was for my 60k maintenance and it turned out they decided to give me the work on the CV axle for free. I am pretty sure it is because when I was in before and the mechanic abdicated his responsibility to do a thorough diagnostic of the problem because it was under warranty then and now it is no longer under warranty. That put a bit of egg on the face of the dealership so to speak. I'm happy they finally took care of the issue and ate the cost, despite the fact that I definitely feelt insulted, like they were gaslighting me, and that they neglected to do obvious repairs because the mechanic clearly didn't want to do more warranty work on my vehicle the previous time I came in. Overall, 4 stars to make up a little bit for the scathing review I gave them after my last appointment. Taking a star off this time because when I went to pick up the vehicle after the 60k maintenance, trunk light replacement, CV acxle repair, and the front brake job, they also recommended, the brakes were screaming bloody murder when I left the dealership. I had to turn around and bring it back. They gave me a loaner for the weekend until they got it fixed the next Monday (I took my car in Friday morning). Apparently the backing plate of the brakes was contacting the rotors. They had to bend it away from the rotors to eliminate the noise. More