Walser Hyundai

In addition to the recall work done, we had a synthetic oil change and tire rotation done. The cost estimate emailed to us was for $115 for synthetic oil and tire rotation but the bill handed us was about oil change and tire rotation done. The cost estimate emailed to us was for $115 for synthetic oil and tire rotation but the bill handed us was about $200. I called and asked about this discrepancy as was told that’s the price for synthetic. I stated that synthetic was listed on the initial invoice as well, was then put on hold and after a while, gave up…. More

Had a wonderful experience. Fixed my recall quickly and surprised me with a carwash! They were kind and informative through the process. Fixed my recall quickly and surprised me with a carwash! They were kind and informative through the process. More

Samsun was the person who reached out to me when I was inquiring about a vehicle. After I explained my situation he tried to find something less expensive. This is when I knew he was compassionate and car inquiring about a vehicle. After I explained my situation he tried to find something less expensive. This is when I knew he was compassionate and cared more about helping me out without a sales approach. He was with me every step of the way and even after purchasing my car, he still went above and beyond with helping me buff certain scratches when I made a visit and brought it to his attention. Shout out to Frank who was very helpful in this process too. Thank you for all that you do! More

Vehicle service was friendly & professional from setting up the appointment, drop-off, work status communications to pickup. up the appointment, drop-off, work status communications to pickup. More

took care of a warranty issue on brakes in good time. Timothy Lewis was great! Timothy Lewis was great! More

The paperwork was not done correctly. The sales manager was rude when asked about broken piece on car. The car was not ready for delivery even though we were clear the day prior as to w The sales manager was rude when asked about broken piece on car. The car was not ready for delivery even though we were clear the day prior as to when we would be there for pickup, we were there for over to hours to sign final paperwork and get delivery. The original response to the broken piece on the vehicle was take it or leave it, I did not accept this response and we were able to come to a resolution but not until the manager was involved again. I also asked the sales person and manager to get a quote on a second key which they both stated would be done and now two weeks later I am still waiting to hear on the cost for this. With this said i will not be returning for another purchase and will be letting others in my network know how we were treated at Brooklyn Park Walser Hyundai. Love the vehicle but disappointed in the actions of the staff at the dealership. More

The service was good and the waiting room was nice. I’ll be returning in the future to service my Hyundai. I’ll be returning in the future to service my Hyundai. More

The sale person samson as treated us good when we reached and provided all information required to buy my car Tucson 2024. Thanks samson. Keep the good work in Walser Hyundai and provided all information required to buy my car Tucson 2024. Thanks samson. Keep the good work in Walser Hyundai More

Great salespeople. Sales process was easy and uncomplicated. (Shout out to Joshua). Dealership was clean and comfortable to be in. Sales process was easy and uncomplicated. (Shout out to Joshua). Dealership was clean and comfortable to be in. More

We had a great experience at Walser Hyundai, from meeting our sales rep Thomas, working with the sales manager Caleb and meeting the customer Specialist Vivian. our sales rep Thomas, working with the sales manager Caleb and meeting the customer Specialist Vivian. More