Walser Hyundai
Brooklyn Park, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,206 reviews
There seems to be a communication gap between the front desk and the mechanics. Information relayed to the front desk isn't effectively communicated to the mechanics. They don't currently have a system fo desk and the mechanics. Information relayed to the front desk isn't effectively communicated to the mechanics. They don't currently have a system for capturing customer requests at the front desk. This can lead to missed information for the mechanics. More
When I got home after my oil change, there was oil dripping on my drive way. So I had to return to the dealer to have them check it out. They determined the tech didn’t clean off the oil that spilled dripping on my drive way. So I had to return to the dealer to have them check it out. They determined the tech didn’t clean off the oil that spilled when refilling it. So, I had to waste an hour of my time to take it back to the dealership to get it checked out, as well as spend time an money trying to get the oil stain off my driveway. They apologized, but you think they would have offered a complimentary oil change or two for the inconvenience and my time. Customer service seems to be a thing of the past. More
Got in and out unfortunately didn’t receive my maintenance email but it’s all good maintenance email but it’s all good More
Friendly and kind. Well prepared before we arrived. Worked with my busy schedule by communicating through text. Well prepared before we arrived. Worked with my busy schedule by communicating through text. More
Had a few problems but were dealt with well. Good communication! Our car feels like new! Good communication! Our car feels like new! More
I recently purchased a brand new Hyundai Elantra, and I couldn't be happier with the service I received from Samson at the dealership. From the moment I walked in, Samson and Frank were incredibly helpful couldn't be happier with the service I received from Samson at the dealership. From the moment I walked in, Samson and Frank were incredibly helpful and accommodating. He guided me through the entire process with patience and professionalism, answering all my questions and ensuring a smooth transaction. His friendly demeanor made the experience enjoyable, and I felt confident in my decision thanks to his expertise. I highly recommend Samson to anyone in the market for a new vehicle at Hyundai. Thank you, Samson, for your exceptional service! More