Walser Hyundai
Brooklyn Park, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Our family has purchased two Hyundai vehicles from Walser in Brooklyn Park in the last five weeks. We would not have went back if it would not have been for the exceptional service provided by Mark Ruble and in Brooklyn Park in the last five weeks. We would not have went back if it would not have been for the exceptional service provided by Mark Ruble and Nick Sweeney. They were very helpful, answered all of our questions and concerns. We were treated with the utmost respect even when we may have challenged your policies! Everyone at Walser was friendly and welcoming. We will definitely recommend Walser to others and look forward to working with you all again though it probably will not be within the next five weeks! I think this dealership can pride itself on service, courtesy, professionalism and cleanliness. An extra thank you to Mark and Nick, seriously, for everything you did for us. You guys do an excellent job, you are a great team and very considerate. It was our pleasure working with you. I am now the proud owner of a Hyundai Tuscon and absolutely love driving this cute car! (Nick, I only have one issue -- the gas pedal goes down rather loosely!!! LOL) Novaks, St. Cloud, MN. More
i called the dealership and set up a test drive. From the minuted i walked in to the second i left. i was treated with very well. As a single woman getting the nerve to walk into a dealership(which is us the minuted i walked in to the second i left. i was treated with very well. As a single woman getting the nerve to walk into a dealership(which is usually male dominated) i was a litte intimidated. But that fear was quickly wiped away. Everyone was so kind and helpful My salesman Frank Donato, was very reassuring and answered all my questions. I was at complete ease. Thanks Frank and Walser Hyundai. Very Happy customer. More
Rhett was a wonderful sales person to work with when I recently purchsed my 2013 Sonata. He was supportive without putting pressure on me to make the purchase. Rhett listened to my requests and was able recently purchsed my 2013 Sonata. He was supportive without putting pressure on me to make the purchase. Rhett listened to my requests and was able to get me the exact car I wanted at a great price. More
I put money down on a car and waited for delivery. When it arrived, I was told to come in at a certain time(appt), which I did. When I arrived, the salesman decided it was more important to take a new cli it arrived, I was told to come in at a certain time(appt), which I did. When I arrived, the salesman decided it was more important to take a new client, so 30 minutes later a brand new salesman was assigned to finish the paperwork. 3 hours later the deal was complete...finally . After inspection, the car was missing paint. I made an appt for this as well. When I got to the appt, the "body guy" had decided to take the day off. They decided to take pictures. I still have not received resolution for this (1 year ago!). Most recently they warranteed the floormats. Turns out they cant get that right either; they dont fit. The free oil changes are a joke; Id rather pay $30 then wait over 2 hours even with an appt. The walser rewards arent worth anything as they keep changing the cards so you have to keep going back to the dealer. I feel completely mislead and lied to by this dealership and would recommend all avoid it. More
Usually I dreaded even walking into a car dealership, but this was not the case with Walser. I was greeted right away, shown cars I was interested in. It was in a friendly and not pushy atmosphere. I lo this was not the case with Walser. I was greeted right away, shown cars I was interested in. It was in a friendly and not pushy atmosphere. I love, repeat love the “up front no hassle or negotiating pricing”. I think that is what most people dread. Jason Witta was great to work with. Plus after you buy the car, they take the time to show you all the details of the car and how things work. They made it fun (as it should be) to buy a car. You could tell customer service was of utmost importance. More
My salesman Frank Donato was EXCELLENT!!!! I normally prefer sales women however Frank proved to be very congenial,very informative,extremely helpful and best of all, non-pushy! Frank has great "people s prefer sales women however Frank proved to be very congenial,very informative,extremely helpful and best of all, non-pushy! Frank has great "people skills" and made my new car buying experience as painless as possible. He took the time to explain everything thoroughly, answered all my questions (also my brother's questions too) and coordinated wonderful teamwork efforts with Senior CEM Mike Melcher to get me the best financing ever! I did my homework before coming to Walser and thought my credit union had the best deal for car payments and was extremely pleased to have Mike Melcher "top" my quote from the credit union. Mike came up with a very affordable payment plan for me. I feel no one else would have done that for me. Frank asked me to allow Mike some time to see what he could do. I agreed. The end result was astonishing! I highly recommend your dealership and am telling everyone about it and will make sure they ask for Frank Donato for their salesman. I am extremely happy with my Hyundai Tucson and love the Iris Blue color and beautiful new Critical Habitat loon plates. I am very, very impressed that your dealership has license plates in stock ready to put on the vehicle. Do you realize how great that is? I hope everyone tells you how great that is! I appreciated all those "little things" you did that no one else would do. I thank Frank and Mike from the bottom of my heart. You have one VERY SATISFIED customer which means you will have a REPEAT customer in the future! PS: I love my Hyundai key chain too!!! :-) More
Frank took his time listening to our needs and wants. He showed us the perfect vehicle and gave us a fantastic deal! From the beginning to the end the transaction went extremely smooth. showed us the perfect vehicle and gave us a fantastic deal! From the beginning to the end the transaction went extremely smooth. More
I was in search of a used car to replace my 97 camry. I saw the vehicle I wanted on the Walser Hyundai website and called to schedule a test drive. Kaycee was the sales associate that answered and I was fo saw the vehicle I wanted on the Walser Hyundai website and called to schedule a test drive. Kaycee was the sales associate that answered and I was fortunate to have came in contact with her. She helped me through the whole process of buying my first car and I felt very taken care of. I couldn't of asked for a better car buying experience. No pressure, no haggling, and hassle free! More
Dealing with the two salesmen and the "Walser" way made buying a new car the most trouble free auto purchase I've ever encountered. The sales people my wife & I spoke with were very personable, p way made buying a new car the most trouble free auto purchase I've ever encountered. The sales people my wife & I spoke with were very personable, professional & knowledgeable. The whole process was more of a discussion than a sales pitch. They were more interested in what we were looking for than what they wanted to sell us. Throughout the whole process we only dealt with one person. Ryan Miller. We weren't required to talk to the sales manager, finance manager, service manager etc. etc. We were in & out of the dealership with our new Sonata in 2 hrs. & 20 minutes! The dealership itself was neat, clean & well laid out. Everyone I saw throughout the purchase was smiling, in a good mood and looked like they liked being there. I had not intended to purchase a car that day. There approach, the Sonata itself and the price made me satisfied that I was getting a good value and in an environment that impressed me. The Sonata easily sold itself. If or when I decide to "upgrade" my car, the Walser Dealership & Hynundai will be my first stop. Walser has "The System" in place. Frank Dunlo & Ryan Miller were the people that make this system effective. More