Walser Hyundai

Excellent service I have always received excellent service at Walser Hyundai Brooklyn Park. Service advisor Mike West was very knowledgeable about the issues I had with I have always received excellent service at Walser Hyundai Brooklyn Park. Service advisor Mike West was very knowledgeable about the issues I had with my vehicle. Would highly recommend the service department at Walser Hyundai. More

Walser experience Troy was great to work with. Very knowledgeable, friendly and not pushy. Very positive experience. Only down side was the no negotian in the price. Troy was great to work with. Very knowledgeable, friendly and not pushy. Very positive experience. Only down side was the no negotian in the price. More

Great team We came in for service related to a recall and the service team was very knowledgeable about other questions we threw at them. While waiting we took a We came in for service related to a recall and the service team was very knowledgeable about other questions we threw at them. While waiting we took a couple test drives since we were in the market for a new vehicle. The sales team was not pushy, trying to get us to buy the most expensive vehicle on the lot. Instead listened to our needs to fit us with the "right" vehicle. The whole process was smooth and the fastest we've ever experienced with making a new vehicle purchase. More

Friendly and Communicative Although Walser was unable to find the source of the smell of exhaust in the cabin of my Sante Fe, the Service Advisor, Michael, was friendly and very Although Walser was unable to find the source of the smell of exhaust in the cabin of my Sante Fe, the Service Advisor, Michael, was friendly and very attentive. He assured me the work I needed done would not take as long as I anticipated and now I wonder if enough time was allowed for complete diagnostics. I would have gladly given Walser a five-star rating if they had found the source the exhaust odor so I wouldn't have to roll down the windows to prevent my eyes from smarting. On the way home from the dealership I smelled exhaust again, despite the odor eliminator they sprayed behind the new cabin filter. I now wonder if they should have checked all the door seals and perhaps checked for any fluid leakage. If they did check, it wasn't mentioned to me. Am I wrong to believe the dealership should have given me additional options, perhaps even suggesting I should return for additional diagnostics? Under no circumstances should anyone be smelling exhaust fumes in the cabin of their car. The smell of exhaust is intermittent but carbon monoxide effects are cumulative. More

Service for 2 of 4 recalls. Kenneth was out to greet me as soon as I pulled into the garage. He helped decide which 2 of 4 recalls to do to cut the time down from a 4 hour estima Kenneth was out to greet me as soon as I pulled into the garage. He helped decide which 2 of 4 recalls to do to cut the time down from a 4 hour estimated time. Rescheduled for the other 2 recalls.Very pleased with the service. More

Took a few minutes longer then promised. Overall a very good dealership with good coffee and popcorn. Thank You I will be back and recommend friends as well. Appreciate the car wash. Overall a very good dealership with good coffee and popcorn. Thank You I will be back and recommend friends as well. Appreciate the car wash. More

Fast oil change I always get my oil changes at Hyundai dealerships. Car wash included and it was done in 45 mins. I like that they inspect the car battery, fluids, t I always get my oil changes at Hyundai dealerships. Car wash included and it was done in 45 mins. I like that they inspect the car battery, fluids, tires, etc. More

Purchase of Hyundai Santa Fe Sport Purchasing a new car has come a long ways in being less stressful and intimidating walking through the process that I was able to experience at Walser Purchasing a new car has come a long ways in being less stressful and intimidating walking through the process that I was able to experience at Walser Hyundai. The sales associate was down to earth and could relate the details of the purchase, thoroughly. I left believing I had made a good decision in my purchase supported by the guarantees given by Walser. More

1st Oil Change It went fantastic and didn't cost us a dime. They even washed my car! Thank so much we will be back for other things! It went fantastic and didn't cost us a dime. They even washed my car! Thank so much we will be back for other things! More

Complimentary first maintenance We had quick service and a complimentary car wash. There was a comfortable waiting area, adjacent to the new car showroom with free popcorn and bottle We had quick service and a complimentary car wash. There was a comfortable waiting area, adjacent to the new car showroom with free popcorn and bottled water. More