Walser Hyundai Brooklyn Park - Service Center

I brought my Elantra in for the dreaded piston slap that leads to engine failure, a well known and obvious issue with this engine. The service manager called me back to tell me that they wouldn’t cover it u leads to engine failure, a well known and obvious issue with this engine. The service manager called me back to tell me that they wouldn’t cover it under extended warranty and that they rarely have issues with this engine. A two minute search online leads you to a service bulletin and extended warranty issued for this engine and problem born out of court litigation. Don’t feed me a lie that these engines rarely have issues when it is clearly well known. On top of that, they wanted $120 to change a cabin air filter. That’s a ridiculous price. A typical example of a dealership trying to take advantage of their customers, rob them blind, and not take responsibility for known issues. More

Awesome staff members with knowledge about the vehicles available to me. They provided a 3D video of the vehicle I was interested in ahead of time. available to me. They provided a 3D video of the vehicle I was interested in ahead of time. More

Overall, very nice dealership, Paula, my service writer was very nice And seemed very educated with my vehicle. was very nice And seemed very educated with my vehicle. More

Pricing was absolutely ridiculous . $466.00 for a new key fob.........really!!!!!? I'd say $200.00 at the most.For a senior on a fixed income this was a lot of money on a 13 year old ca $466.00 for a new key fob.........really!!!!!? I'd say $200.00 at the most.For a senior on a fixed income this was a lot of money on a 13 year old car. I love my car. It's been good to me. I am the original owner. I'm now waiting on the recall gas rebate. Thanks More

Friendly, knowledgeable and good communication - let me know that my service was going to take longer than stated know that my service was going to take longer than stated More

I really like how clean and well-put-together the dealership is. I enjoyed my service provider. She was very professional, and kind, and helped me get the process done. My only complaint is that thin dealership is. I enjoyed my service provider. She was very professional, and kind, and helped me get the process done. My only complaint is that things can take such a long time for an oil change and tire rotation. More

Very clean , friendly, no high pressure, they new all aspects of what I was looking at which is confusing these days , she explained everything extremely well, that's why I bought a new vehicle there aspects of what I was looking at which is confusing these days , she explained everything extremely well, that's why I bought a new vehicle there More

I never see a simple repair take over a month, even when they give to me a loaner car is ridiculous the long time they take and no communication. they give to me a loaner car is ridiculous the long time they take and no communication. More

I love the clean waiting area with free water, coffee and popcorn while I wait. The staff is nice and I LOVE having the video inspection sent to me. popcorn while I wait. The staff is nice and I LOVE having the video inspection sent to me. More

Excellent service…Annika was great to work with and kept me informed as my car was getting repaired. me informed as my car was getting repaired. More