Walser Hyundai Brooklyn Park - Service Center

I think they did a good job with my vehicle. And for that reason, and Annika Williamson, I would refer people for service of their vehicles. Annika was extremely helpful and went out of her way. And for that reason, and Annika Williamson, I would refer people for service of their vehicles. Annika was extremely helpful and went out of her way. However, it appeared the other service reps were leaving the work for her, such as taking calls while they sat and did what appears to be not much. When they brought out my car, somebody left their cup of hot cocoa in a cup holder, and the passenger seat was reclined as far back as it could go. Plus, belonings from the glove box were left on the passenger seat. I get they need to check the in-cabin filter and remove stuff from the glove box. There were grease prints on the passenger seat and hairline indents up to three inches in length on the glovebox door. The manner in which they treated my vehicle, was odd and disrespectful. More

Fast, Friendly service. The service center is clean and we enjoy their efficiency. We were able to get in at the time we needed. Can't ask for anything more! The service center is clean and we enjoy their efficiency. We were able to get in at the time we needed. Can't ask for anything more! More

Quality service, only issue was poor communication from the service advisor. Was not kept updated on the status of my vehicle the service advisor. Was not kept updated on the status of my vehicle More

Very poor communication, work was done well however the car was not put back together completely. Service Rep never returned calls or informed us of progress. Received an email that the car was completed, car was not put back together completely. Service Rep never returned calls or informed us of progress. Received an email that the car was completed, when we got there we found panels not put back on the dash, no information was given by the service rep. Just handed us a paper to sign and the keys then said the car is outside More

Friendly service, service assistant was great found best deals on tires. Would definitely return to dealer. deals on tires. Would definitely return to dealer. More

Everyone is very helpful when I am there for the service required, or the recalls that have happened for my 2024. The wait time is usually a short time to get me out quickly. required, or the recalls that have happened for my 2024. The wait time is usually a short time to get me out quickly. More

Hyundai knowingly knows there motor burns oil faster and then denies claims to have it repair. Bad company, bad practice, bad values then denies claims to have it repair. Bad company, bad practice, bad values More

Everything was done as expected and on time. Anything that couldn’t be delivered in the shop was sent to my home. Great care Anything that couldn’t be delivered in the shop was sent to my home. Great care More

The work was done very poorly and ultimately caused the car to need another shop to have its mechanic fix the issue. The staff was rude. They were attempting to charge me thousands of dollars for their inc car to need another shop to have its mechanic fix the issue. The staff was rude. They were attempting to charge me thousands of dollars for their incompetence. I would not recommend that anyone trust this company. More

I had a question about my service and the manager never called me. I will not go back here. called me. I will not go back here. More