Walser Hyundai Brooklyn Park - Service Center

Service writer did not note my specific request NOT to change tire pressure and then the mechanic lied about in and out tire pressure. He released air out of hot tires. I checked my tires the following da change tire pressure and then the mechanic lied about in and out tire pressure. He released air out of hot tires. I checked my tires the following day and all 4 were way below the correct pressure and I had to air them up! When checking out the service writer was in a real hurry to get me out the door. She bouncing around from one station to another and doing this and doing that. Told me the amount I owed and basically ignored me. It was a very disappointing experience. It was my first time to this dealership and it's highly unlikely I will come back again. In fact I have already shared this experience with a number of people and it wasn't positive. Do better! More

I had a problem with my head light. I had to go back into the shop again to get it addressed. The service manager along with the young lady attending the counter were absolutely amazin I had to go back into the shop again to get it addressed. The service manager along with the young lady attending the counter were absolutely amazing.. The service manager was Jeremy. I am not sure of the young lady’s name that was working the counter. I was there on 3/20 at 4:30pm. Thank you Stacy More

I had a wonderful experience at Walser. Tim was professional and attentive to me and my request. Thank you very much. Tim was professional and attentive to me and my request. Thank you very much. More

Very efficient and friendly, was expecting a loaner but they called an uber ride tried several times to confirm a loaner. they called an uber ride tried several times to confirm a loaner. More

Annika was wonderful to work with! Bluelink issue was resolved, I was so thrilled and so was she! Bluelink issue was resolved, I was so thrilled and so was she! More

This service visit has already been reported as having been completed successfully. All service personnel were great. been completed successfully. All service personnel were great. More

Any issues I've had, have always been taken care of, promptly and professionally in my experience. promptly and professionally in my experience. More

They were amazing in getting the parts I needed for my cart for my lights cart for my lights More

My car was damaged and the dealership is fighting us over it and denying that it was them. The service manager is very condensing and arrogant. Talks down to you and make you feel as if your being there is a it and denying that it was them. The service manager is very condensing and arrogant. Talks down to you and make you feel as if your being there is an inconvenience for him. More

Paula is the best service advisor ever. Deserves a huge bonus for her efforts. Would always go through her for service. Deserves a huge bonus for her efforts. Would always go through her for service. More