Walser Hyundai Coon Rapids

We were so excited when we bought our new truck. Little did we know that when we bought it the alignment was off. The service manager let us know that he knew it wasn't worked on yet. Why would you Little did we know that when we bought it the alignment was off. The service manager let us know that he knew it wasn't worked on yet. Why would you sell a vehicle that still had work to be done. The service manager let us know that he would take care of it and had us schedule an appointment to bring the truck in to get fixed. We brought it in, what a nightmare!!! The service team didn't even start working on it right away because they were concerned about who would pay for it. Then when they did they told us they didn't even have the right tools to work on a truck that big. We had to bring it to a third party, pay out of pocket with a promise that we would get paid back. We have yet to see the money. Your company also sold us an extended warranty. I am wondering how you will be able to follow through with that warranty if you dont even have the tools to work on it. Overall I will never buy a vehicle from here again or recommend someone coming here. We love our truck but this experience has been the worst buying experience we have ever had!! More

The service center was excellent. I talked to 2 different girls, the one who checked me in and the one who checked me out later. They were both so friendly and very helpful. The first I talked to 2 different girls, the one who checked me in and the one who checked me out later. They were both so friendly and very helpful. The first one went above and beyond to help us with an issue with our brand new car. I was so relieved and happy. More

Information leading up to looking was great! Not a lot of talking on cost of not having trade or lowering the price. Not a lot of talking on cost of not having trade or lowering the price. More

Nice people very professional. I will return for my next oil change. The girl that checked me in was very helpful I will return for my next oil change. The girl that checked me in was very helpful More

The staff here went above and beyond to help me purchase my new car with no problems. Elivia made sure to explain everything I needed and her and Matt were very patient with my questions. my new car with no problems. Elivia made sure to explain everything I needed and her and Matt were very patient with my questions. More

seem very disorganized. it took three appts to get the correct parts, plus they keep my car for extra days. it took three appts to get the correct parts, plus they keep my car for extra days. More

They called the next day to check in since it took longer than expected. Great customer service! than expected. Great customer service! More

Service Center was efficient and communicated updates to me multiple times during my appointment. It was easy to make an appointment online and I was able to get in within 1-2 days of needing service. me multiple times during my appointment. It was easy to make an appointment online and I was able to get in within 1-2 days of needing service. More

I had fast and friendly service at Coon Rapids, Hyundai! Thank you for you great service. Thank you for you great service. More

The whole process for getting my car's tire repaired was very professional and I really appreciated that they washed my car. very professional and I really appreciated that they washed my car. More