Walser Hyundai Coon Rapids

The over-all experience with Walser was great. Although I'm not craazy about the texting to recommend and get authorization for repairs it was good. The Service adviser Paola was considerate and g Although I'm not craazy about the texting to recommend and get authorization for repairs it was good. The Service adviser Paola was considerate and good at responding to my inquiries. The Service Manager Jeremywas good enough to call me aand explain some issues they had repairing the vehicle. Over-all it was a very good experience. More

The dealership and I had an interesting interaction. ... Because the Hyundai Elantra was stolen and recovered our 10 year, 100,000 mile warranty would not cover the blown engine due to the probably misus ... Because the Hyundai Elantra was stolen and recovered our 10 year, 100,000 mile warranty would not cover the blown engine due to the probably misuse of the vehicle during it's theft. Insurance wants us to total an otherwise running vehicle with only 66,000 miles on it. Initial contact was timely, however after that the dealership didn't contact us for 4 weeks and when we called they said there was nothing they could do. Friendly people, but apparently just a situation where we get the short end of the stick More

My experience at Walser Hyundai Coon Rapids was efficient, polite, courteous, quick and friendly. Excellent customer care and service! Thank you. efficient, polite, courteous, quick and friendly. Excellent customer care and service! Thank you. More

Elivia was knowledgeable and friendly. Spent a lot of time answering my questions. She was great to work with, Spent a lot of time answering my questions. She was great to work with, More

Walser Hyundai of Coon Rapids was able to get my older car (2007) in the same day I called about fluid leaks They located the problems, stopped the leaks with temporary fixes, ordered the parts, and sch car (2007) in the same day I called about fluid leaks They located the problems, stopped the leaks with temporary fixes, ordered the parts, and scheduled the work for when everything arrived. I was able to continue driving the car and then return to have the work completed in just one more appointment. Thanks. More

Friendly and knowledgeable service personnel. Service completed in a timely manner. I highly recommend this dealership. Service completed in a timely manner. I highly recommend this dealership. More

The employees were great to deal with and service was prompt and kept me updated through the process. prompt and kept me updated through the process. More

While in the end, the service my car received did fix the problem, I am giving a three-star rating. I waited from February 1 until May 13th to get my car serviced for an issue that was identified under warr problem, I am giving a three-star rating. I waited from February 1 until May 13th to get my car serviced for an issue that was identified under warranty on February 1st for a vehicle that had less than 6000 miles on it. If it were not for the fact that I continued to call and text I am guessing I still would not have had my car serviced. Even after dropping the cart off communication could have been much better. More

The service was quick and professional. I was greeted politely, asked if I had any questions. The waiting area was clean and comfortable. I was greeted politely, asked if I had any questions. The waiting area was clean and comfortable. More

the service staff was courteous, knowledgeable and professional. The service was prompt and what needed to be done was explained. professional. The service was prompt and what needed to be done was explained. More