Walser Hyundai Coon Rapids

Fast friendly service. Car was serviced in the amount of time that was given at drop off. Car was serviced in the amount of time that was given at drop off. More

Been ghosted after purchasing vehicle. Looking for details on last oil change bcuz oil is dirty and car says due for service in 800 miles despite only driving about 200 miles since purchas Looking for details on last oil change bcuz oil is dirty and car says due for service in 800 miles despite only driving about 200 miles since purchase of certified pre-owned vehicle. No one will respond to my email or texts. More

The gentleman I worked with was very helpful and informative throughout the process. The text updates were amazing. I wasn't left wondering like I have at other dealerships. informative throughout the process. The text updates were amazing. I wasn't left wondering like I have at other dealerships. More

I brought my car in for a redo on the sealer and it was not done. They just kept it for four days. not done. They just kept it for four days. More

Returning of phone calls and initial attempts at communication is poor. Took 2 weeks for them to have a rental car available when 2024 Tucson needed a new screen. I found 3 screws left on the mat in communication is poor. Took 2 weeks for them to have a rental car available when 2024 Tucson needed a new screen. I found 3 screws left on the mat in the front seat. Took it back and they had missed them but were quick in putting them in. More

I took my car into Walser Hyundai Coon Rapids for a routine oil change. They “changed the oil” and then took it for a test drive. My car started on fire during the test drive and was totaled. Thankfull routine oil change. They “changed the oil” and then took it for a test drive. My car started on fire during the test drive and was totaled. Thankfully, the tech made it safely out. Investigation by insurance resulted in no oil in the engine, even though it supposedly had just been changed, which caused the car fire. GM Hassan just kept telling me “accidents happen.” Insurance paid out but they have been hard to get a hold of and work with through this and are not helping at all in getting another vehicle. We will never go there again after being treated like it was my fault. More

Friendly people. Fairly responsive. Clean facility and have refreshments and popcorn while waiting. They offer a paid Lyft if you need a ride. Fairly responsive. Clean facility and have refreshments and popcorn while waiting. They offer a paid Lyft if you need a ride. More

Clean modern showroom. We thoroughly enjoy our vehicle. The sales team was helpful and friendly. We thoroughly enjoy our vehicle. The sales team was helpful and friendly. More

In for a recall on vehicle; easy to make appointment but can’t do online. Quick turnaround of service and friendly can’t do online. Quick turnaround of service and friendly More

Great communication with both the salesperson and manager. Transaction was professional and efficient from the beginning text to the car delivery at the dealership the following day. manager. Transaction was professional and efficient from the beginning text to the car delivery at the dealership the following day. More