Walser Hyundai Coon Rapids

Appointment at 9:30. Was told car would be ready in 1 1/2 hours. At 1 pm i called andwas told the tech. Had been busy on another car. Mine would probably be ready at Was told car would be ready in 1 1/2 hours. At 1 pm i called andwas told the tech. Had been busy on another car. Mine would probably be ready at 2:15. So, at 3 pm my wife took me to the dealership. I thought even if it were not ready, i would wait. When we were almost there, i got a call saying it would not be ready until next day and i would get a call around 11am saying when it would be ready. The next morning at 7:45 am i was told it is ready. I asked about a pick up ride to the dealership. They were kind enough ti oblige. However, they sent the driver instructions to an address about 20 blocks from my address. More

Excellent, friendly service! Our Customer Specialist was very knowledgeable, professional, and helpful. Great process/customer satisfaction improvement having the Customer Specia Our Customer Specialist was very knowledgeable, professional, and helpful. Great process/customer satisfaction improvement having the Customer Specialists also trained to do the financing. The facility was very clean, organized and welcoming. We will be doing all of our car’s servicing at Walser Hyundai Coon Rapids. More

Service, professionalism, and vehicle were all top notch! Thank you so much. I love my Kona Electric and the condition it was in when I purchased it. Thank you so much. I love my Kona Electric and the condition it was in when I purchased it. More

Friendly service and great communication! From the moment you pull into the garage to when you pull out you are informed about every step. From the moment you pull into the garage to when you pull out you are informed about every step. More

helpful diagnostics although the true issue was not determined it was thorough and explanatory. Videos are helpful determined it was thorough and explanatory. Videos are helpful More

Really good experience with purchasing a new vehicle. I've been a Ford owner for 36 years and was very pleased with the purchase and delivery experience, plus a terrific new vehicle. I've been a Ford owner for 36 years and was very pleased with the purchase and delivery experience, plus a terrific new vehicle. More

I worked out all of the numbers before I even arrived at the dealer including my trade value. The number actually turned out better when the deal was finalized. I will buy from them again for sure, GREAT the dealer including my trade value. The number actually turned out better when the deal was finalized. I will buy from them again for sure, GREAT EXPERIENCE! More

Nick was awesome he was very knowledgeable and communicated everything to me right on time! communicated everything to me right on time! More

Very nice facility and staff was pleasurable to work with. Bought our second car from this location. with. Bought our second car from this location. More

My husband and I drove 500 miles to buy our new Hyundai Santa Fe and it was worth every mile and minute to get the color exterior and interior we wanted. Nick Benincasa was phenomenal! We both said he was Santa Fe and it was worth every mile and minute to get the color exterior and interior we wanted. Nick Benincasa was phenomenal! We both said he was probably the car best sales person we have ever dealt with. He was extremely knowledgeable, friendly, personable, and explained the entire process, options, and features in a way we could understand. He kept us very informed leading up to us coming in, even sending personal video messages so we could put a face to his name (an unexpected, nice touch). He constantly asked if we had questions or if things looked good through the purchase process. He gave us the most thorough tour of the car and awesome features. I walked away knowing more about the new car than I did the one we traded in. The rest of the staff was equally as kind and helpful. Thank you all for a wonderful buying experience! More