Walser Chrysler Jeep Dodge RAM - Service Center

Excellent experience in buying the jeep wrangler. Very knowledgeable and cooperative staff in the showroom Very knowledgeable and cooperative staff in the showroom More

Fabulous work done. No issues and questions answered promptly. Happy with the results and my car now has a working heater/ air conditioner. No issues and questions answered promptly. Happy with the results and my car now has a working heater/ air conditioner. More

My recent experience was terrible. Routine work resulted in damage needing new parts and rendering vehicle undriveable for 10 days. Poor communication afterwards. No apology given. Routine work resulted in damage needing new parts and rendering vehicle undriveable for 10 days. Poor communication afterwards. No apology given. More

Messed my Jeep up. My Jeep entered with low tire pressure and left with 5 tire sensors not working, and then they wanted to charge me to repair it. Also, I would have h My Jeep entered with low tire pressure and left with 5 tire sensors not working, and then they wanted to charge me to repair it. Also, I would have had to lose hours from work to have the work done. I simply can’t afford the money nor time to correct their error, so I drive around with faulty tire pressure sensors lighting up my dashboard. More

Service advisor stated that after calling the warranty company they denied my claim and stated due to corrosion and rust. After requesting to speak to manager and explain the warranty description he call company they denied my claim and stated due to corrosion and rust. After requesting to speak to manager and explain the warranty description he called back and got the claim approved. This shouldn’t have had to go to the measures it did and I felt no support on this claim from a dealership I have spent thousands at. More

Very professional, friendly, knowledgeable. Will take the time to answer questions ( coming from an 82year old woman) Will take the time to answer questions ( coming from an 82year old woman) More

Long wait, no follow through, poor experience every time I have been there. Made an express appt that took nearly two hours. Have to wait 5-6 weeks for an appt for anything other than routine maintenance. I have been there. Made an express appt that took nearly two hours. Have to wait 5-6 weeks for an appt for anything other than routine maintenance. How do you have a Walser extended warranty and have to use a Walser dealer, but then can’t get in for 5-6 weeks?! My sales experience was good, but regret purchasing prepaid oil changes and extended warranty. Plan to cancel and take my service needs at another Jeep dealer. More

The service was good, BUT they ordered a part for us and never called us when it came in, I had to follow-up and call the service department. I could get an answer to how long they actually had the never called us when it came in, I had to follow-up and call the service department. I could get an answer to how long they actually had the part. I am also suspicious that this is happening again. More

Great communication and quick service from Walser. No complaints from me. Very thankful for service! No complaints from me. Very thankful for service! More

Great service! I use it exclusively. Jim Sochko is the very best in the business! I use it exclusively. Jim Sochko is the very best in the business! More