Walser Chrysler Jeep Dodge RAM - Service Center

No appt. They squeezed me in. Great to work with! Much appreciated. Very friendly crew! They squeezed me in. Great to work with! Much appreciated. Very friendly crew! More

I really don't have anything good to say about the mechanics or the service side of this dealership. I have a 2016 grand caravan with a 3.6. It had rocker arm noise on cold start up for about si mechanics or the service side of this dealership. I have a 2016 grand caravan with a 3.6. It had rocker arm noise on cold start up for about six weeks. I could hear it 20 feet away every morning. I brought it in, it sat overnight, the next day when the mechanics started it they said they couldn't hear anything. So I said, let it sit overnight again and I will come down in the morning and start it when I'm there. Low and behold two hours later I received a text saying that the mechanic had heard it ticking. When I say ticking, it was more of a rattle, this is a common problem. They tore it down and there was a bad rocker arm and tappets. Thankfully I had purchased a warranty when I bought it used so it was covered. It still has some ticking, I need to get it back. It would be nice to find a dealership and mechanics that take pride in what they do and put their customers first because that's who keeps them in business. P.S. I will never buy another Dodge product again. More

Friendly staff, very professional. Clean facilities and the services completed are done in a reasonable time. Clean facilities and the services completed are done in a reasonable time. More

Great service, dependable, and great service with knowledgeable personnel. Great service and waiting area clean and friendly. knowledgeable personnel. Great service and waiting area clean and friendly. More

For the life of me I cannot figure out why people bring their vehicles to a dealership. Nor do I understand all the glowing reviews. Maybe it’s just my bad luck. Literally every single time I have brought their vehicles to a dealership. Nor do I understand all the glowing reviews. Maybe it’s just my bad luck. Literally every single time I have brought my truck here there has been an issue with terrible communication. I made an appointment for a simple oil change at 1045am. The only reason I brought it to the dealer was to use a coupon. I was told it should be about an hour. At an hour and a half I went to check on the progress and how much longer. I was then informed that my vehicle had been blocked in for some cleaning and they could not access it. They had not even started work yet. The response from the service manager was an apology and they have no idea why that happened or why I wasn’t notified. Find a reputable mechanic to work on your vehicle and my advice would be to stay away. This is my Google review More

My favorite service center in Minneapolis, very professional and customer service top tier! Experience gets better every time. professional and customer service top tier! Experience gets better every time. More

Everyone was great and the time was on the mark. The work was done and the checkoff list is 👍 The work was done and the checkoff list is 👍 More

Professional Curtest Friendly Clean Quality Timely Showroom Customer Lounge Vehicles Salesperson Nice Displays Lot Dealership Showroom Customer Lounge Vehicles Salesperson Nice Displays Lot Dealership More

The first service I had a few weeks ago was a train wreck... or communication, late in returning the jeep, confusion on if they still had the jeep in their possession. This time the service was mu wreck... or communication, late in returning the jeep, confusion on if they still had the jeep in their possession. This time the service was much better, but still a few questions it seems they should have known... like was the repair part in stock... I would expect the answer to be yes since they scheduled the questions. More

The service department at this dealership is always professional and respectful - a very customer oriented team. professional and respectful - a very customer oriented team. More