Walser Chrysler Jeep Dodge RAM - Service Center

Best team I’ve ever worked with. Only improvement I could ask for would be ability to create/update appts via web but he staff almost makes up for it! Only improvement I could ask for would be ability to create/update appts via web but he staff almost makes up for it! More

It was a quick battery swap and they gave the jeep a quick rinse. I had been stuck at a batteries plus nearby and they were worried they would damage something. quick rinse. I had been stuck at a batteries plus nearby and they were worried they would damage something. More

Time for available apt was frustrating and no lender car available was extremely frustrating. Service wasn’t as friendly as it’s been on every other visit available was extremely frustrating. Service wasn’t as friendly as it’s been on every other visit More

I had to bring the Jeep back but they made it right. Got me in annd out even though their system was down. Thanks. Got me in annd out even though their system was down. Thanks. More

Even with the software crash our repair was carried out professionally and we are very satisfied professionally and we are very satisfied More

I had a coupon for a multipoint inspection that they did not do. There was not any results shared with me. This past weekend my battery went dead and I had to buy a new one. Why wasn't this caught in the mu not do. There was not any results shared with me. This past weekend my battery went dead and I had to buy a new one. Why wasn't this caught in the multipoint inspection? Guess they did not do one. More

Walser gave our new Pacifica and us great service. It’s been a pleasure doing business with Walser It’s been a pleasure doing business with Walser More

It took 43 days to replace the transmission, most of the time I had to text or call 2-4 times to get a response and some of the answers i got were contradictory of previous questions. The one time I got an time I had to text or call 2-4 times to get a response and some of the answers i got were contradictory of previous questions. The one time I got an unsolicited call was for them to tell me the warranty, I purchased from them, was only good for 5 days of a loaner, so that was something the salesperson glossed over. They did charge me a reduced rate for the rental, but it would have been nice to know that going in. Eventually, it did get fixed, but my truck is my business, so I lost quite a but of money because of the extended time. If you purchased a warranty through Walser on a vehicle you bought from them, you do not need to take it there, and I would suggest going someplace else. More

It took over two hours for an oil change entire rotation. For $176. I thought that was quite ridiculous. For $176. I thought that was quite ridiculous. More

They are professional and courteous. They texted often to keep me updated which I greatly appreciated. They texted often to keep me updated which I greatly appreciated. More