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Walser Chrysler Jeep Dodge RAM - Service Center

Hopkins, MN

4.2
798 Reviews

798 Reviews of Walser Chrysler Jeep Dodge RAM - Service Center

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January 31, 2025

Employees I came across were great, poor communication from my service guy about the price doubling from what they quoted me! Just went ahead without telling me! Not about the money but the principle of More

by Shane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Resch
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

This is a good dealership nice clean place car services excellent to get you in and get you out courtesy ride to workers ultimate when prices on car they give you a really good deal to take care of you More

by ccdbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Resch
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

They replaced the radio system because it failed , the car only had 39k miles 2018 . They said it has been happening to other Jeeps , this should have been replaced for free as it is obvious a defect on More

by Alex D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Resch
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

I setup an appointment because I was going out of town so my vehicle could get serviced while I was out of town. More

by davej
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Sochko
January 30, 2025

Although I was satisfied with the service, and the cost, I was never given a call for approval of the cost. More

by talikens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Sochco
January 30, 2025

Dealership where I purchased my jeep. I went in for routine oil change and rotation. More

by BMK3868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Resch
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

I dropped truck off and was ready when I stopped by in the afternoon, would have liked it washed! More

by KYLEJ0063
Recommend Dealer
Yes
January 29, 2025

Brought vehicle in for recall and antifreeze leak. Vehicle was not looked at for til late afternoon on day 2. No work was done More

by richard.cox
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrian
January 28, 2025

I have scheduled the car for service and the technician described what was found and fixed. Clean dealership location and nice customer service. They could offer to wash the car as other dealers do. More

by info@citsecure.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Resch
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

-Poor communication. -Exorbitant pricing for diagnostics (+$200) -Poor stewards of safety (repeatedly unable to receive a recalled item) -Poor customer service. More

by ELLIS.RADUENZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Sochko, Tyler (Service Team), Ashley (Management)
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