
Walser Chrysler Jeep Dodge RAM
Hopkins, MN
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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I bought my Grand Cherokee from Walser 10 years ago and have always brought it to them for service. It is running as good as the day I bought it. I trust what they tell me and have never felt upsold on s have always brought it to them for service. It is running as good as the day I bought it. I trust what they tell me and have never felt upsold on services. Thank you for being a dealership I can rely on. More
The service I received was great. The issue lies with the availability of parts and their shipping time. Amber was doing her best to make it happen, but it did take 5 weeks to fix a f The issue lies with the availability of parts and their shipping time. Amber was doing her best to make it happen, but it did take 5 weeks to fix a faulty door latch...... More
I’ve never had such consistent and amazing customer service! Everytime I’ve been in for any service, every person I’ve encountered in the service department is friendly and helpful. The staff genuinely service! Everytime I’ve been in for any service, every person I’ve encountered in the service department is friendly and helpful. The staff genuinely seem happy and most of them have worked there for many years which shows what a great place it must be to work for! More
After the inspection, the technician recommended repairs and asked if I wanted to move forward with them. He was unaware that I had an extended warranty and when I asked if these repairs were covered under and asked if I wanted to move forward with them. He was unaware that I had an extended warranty and when I asked if these repairs were covered under the warranty, he said that they would have to confirm the initial diagnostic. Apparently, it was necessary to confirm everything when he thought I was paying out of pocket. After the second inspection, he deemed that some of the recommended repairs were actually not necessary which I suspect he knew all along. Recommending thousands of dollars worth of repairs is unethical and a serious breach of trust. I will not be returning. More