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Walser Chrysler Jeep Dodge RAM
Hopkins, MN
1,042 Reviews
At our CJDR dealership near Minneapolis, MN, you benefit from having both our expansive selection of new and used vehicles as well as the Walser Way of doing business. It’s a winning combination that keeps our customers coming back for more.
What is the Walser Way? In a word: satisfaction. It’s a way of serving car shoppers that puts the customer’s needs first and foremost. Every vehicle we sell is marked with our pre-discounted Walser Upfront Price — you don’t have to haggle, negotiate or beg for reasonable prices here. We also pay our employees hourly, freeing them from the pressure of earning commissions and enabling them to serve you honestly and to the best of their ability. The list of Walser Way benefits continues, but the point is clear: we care about you and the quality of your experience above all else!
Browse our inventory and you’ll see we mean what we say. We have a huge assortment of Chrysler, Jeep, Dodge and Ram vehicles for sale at the Best Prices and in every style you can think of, providing you with plenty of purchase options. Want a Jeep Cherokee for your next road trip? Seeking a strong Ram truck like the 2500 for your jobsite or vacation needs? You’ve come to the right place — Walser Chrysler Jeep Dodge Ram has it all. Whether you’d prefer a top-of-the-line new model or would rather spring for a more affordable used or certified pre-owned version, our salespeople and finance professionals will be with you at every step of the way.
Come to Walser Chrysler Jeep Dodge Ram for service the next time you need maintenance or repairs. Our skilled service professionals are expertly trained and will get the job done efficiently. We’ve also got all the Chrysler, Jeep, Dodge, and Ram components you need, with plenty of OEM parts and accessories for sale at great prices.
We’re well aware that there are many places you could go to buy a car, which is why we go out of our way to ensure your car-shopping and -service experience at Walser Chrysler Jeep Dodge Ram is the best it can possibly be. Call or visit today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,042 reviews
Verified Customer
August 23, 2024
We had purchased an extended warranty. The service department fixed three issues under the warranty. They were helpful in making sure the issues were covered and resolved. The service department fixed three issues under the warranty. They were helpful in making sure the issues were covered and resolved. More
by TZONE99
Employees Worked With
Jim Sochko, Jason Loechler
August 23, 2024
I was in for an express oil change not expecting anything else but I was informed a tire rotation happens when oil is changed so that was done too. Then they looked at the filters inside my car and showed me else but I was informed a tire rotation happens when oil is changed so that was done too. Then they looked at the filters inside my car and showed me how dirty they were so that was done. Pleasantly surprised at the extra attention to my car. More
by tkay.thomas9
Employees Worked With
Jason Loechler
August 23, 2024
The communication throughout my service process was extremely poor. When called to schedule my appointment (several weeks ahead of time), I was told to drop it off in the morning and they would need i extremely poor. When called to schedule my appointment (several weeks ahead of time), I was told to drop it off in the morning and they would need it all day. The day before my scheduled drop off, they told me it would need to stay overnight. When I arrived in person for my appointment, they told me it they would need to keep it all weekend. At no point was I provided alternative transportation solution for the extended period I needed to leave my car. I was told the reason for the extended time was that they need to start taking apart parts of the engine until they could find the reason the engine light was coming on. I also asked for a quote of the cost for the work and requested that if they thought it would take more than agreed time or cost, to call me before moving forward with the work. I was never called and yet given a final bill that was $100 more than the quote with no explanation as to why it was more. The technitjon video of work done noted that they weren’t certain they found the problem, and that if the problem countries to bring it back in so they could keep looking into the engine. Which is confusing because I was told a thorough review was the reason it needed to be kept for so long. I asked that someone call me to explain the bill and the extra charges, but my service coordinator continued to text me, unsuccessfully trying to explain the situation. I asked for the initial quote to be honored as I was never consulted about the extra charges (as I had requested), which was not agreed to. I got so frustrated with texting back and forth with no progress that I just gave up so I could be done with the experience. This was a terrible custer service experience that left me with very little answers about what was fixed and what I really paid for, and no confidence that I will be treated fairly and with transparency about any future services. I will not be back. More
by Jk
Employees Worked With
I did not work with Jason, I worked with Amber and my rating is based on my experience with her. , Jason Loechler
August 22, 2024
The staff was responsive and helpful during every aspect of my vehicle search and Purpose. This is my fourth vehicle purchase ... third new vehicle ... from Walser Chrysler Jeep Dodge and I highly recommend of my vehicle search and Purpose. This is my fourth vehicle purchase ... third new vehicle ... from Walser Chrysler Jeep Dodge and I highly recommend their sales and service departments. More
by CHERSANDERSON
Employees Worked With
Jason Loechler
