Walser Chrysler Jeep Dodge RAM
Hopkins, MN
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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TeVante provides excellent customer service. Much of our discussion was via text, as I was out of town. Quick and responsive! Much of our discussion was via text, as I was out of town. Quick and responsive! More
Most frustrating experience with any dealer period! The service tech take the information, promise call backs, then nothing requiring us to follow up. The Service Manager got involved and helped naviga The service tech take the information, promise call backs, then nothing requiring us to follow up. The Service Manager got involved and helped navigate after numerous calls (at least a dozen) to address with never a response back. Had the car in for body work, received it back without protective film or the badging (MOAB) for that model. Then took just over two months and numerous calls to schedule the final application of decals, keep in mind Walser owns the body shop. Only redeeming quality was the service manager who finally marshaled through what was seemingly a short job to apply decals. Sadly, this has been our consistent experience with this dealership, defies logic. I am not looking for anyone’s job here, just need training and for service techs to actually respond with status from time to time, not daily but respond when they say they will respond. We purchase a lot of cars and repair those same cars, never had an experience like this with any other dealer. Having said all of this, we understand there was a cyber attack or similar with the computer system severely hampering their ability to service the customer. Regardless, one needs to write a note and then respond to the customer, otherwise they will learn to go elsewhere as we have. More
If you have problem with can't find finance for car they can help you find it very fast can help you find it very fast More
Always very friendly, accommodating and willing to keep us informed regarding our vehicle during appointment us informed regarding our vehicle during appointment More
I called for an appointment & was able to get my oil change done the same day. I also liked the video of the undercarriage of my Jeep & learning what service I should consider. change done the same day. I also liked the video of the undercarriage of my Jeep & learning what service I should consider. More
Great product great service thank you for getting us through so quickly. Very much appreciated. through so quickly. Very much appreciated. More
Great service and quick. Would recommend using this dealer for service and repairs. Thank you Would recommend using this dealer for service and repairs. Thank you More
Very professional I would use their car services in the future and highly recommend them future and highly recommend them More