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Walser Chrysler Jeep Dodge RAM
Hopkins, MN
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Slow and don’t listen to customers. My oil was changed and when I went to my jeep there was oil underneath the suv. I told the service guy. Oh that’s not your vehicle. I drive off and h My oil was changed and when I went to my jeep there was oil underneath the suv. I told the service guy. Oh that’s not your vehicle. I drive off and had to return because they forgot to put in oil plug. Very frustrating considering I told the guy before I left. More
I took my car to get an oil change and noticed there was a leak prior to doing the service with them, I was told they were going to check where it was coming from and they “confirm” it was a transmission oi a leak prior to doing the service with them, I was told they were going to check where it was coming from and they “confirm” it was a transmission oil leak. Couple days later I took it somewhere else and the oil was coming from the engine. It surprises me how they confirm to a customer a false diagnosis and still they even charge me for an oil change knowing it was leaking. More
They didn’t actually fix the problem, they said they would call to follow up and they didn’t…this is the worst customer experience. I received the run around and do not trust any of them. would call to follow up and they didn’t…this is the worst customer experience. I received the run around and do not trust any of them. More
Service manager asked us to bring back our Pacifica because he was no happy with the job that had been done. We brought it back, he had a loaner ready, the work was redone, inspected and determined t because he was no happy with the job that had been done. We brought it back, he had a loaner ready, the work was redone, inspected and determined to be up to the walser standards. More
One of the worst customer service in a dealership I've worked with ever. They charged me 1000 dollars for a loaner while my truck was in service. They didn’t tell me when I got the loaner. worked with ever. They charged me 1000 dollars for a loaner while my truck was in service. They didn’t tell me when I got the loaner. More
This is my go to dealership, i used to be a chevy guy, but for the last several years i have bought jeeps and now a ram truck. The reason is this dealership. Great service. but for the last several years i have bought jeeps and now a ram truck. The reason is this dealership. Great service. More