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Walser Buick GMC Roseville - Service Center

Roseville, MN

4.2
397 Reviews

397 Reviews of Walser Buick GMC Roseville - Service Center

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October 29, 2024

Everything I was promised at the time of my purchase turned out to be a lie the first time I tried bringing it in for a warranty issue. More

by SHAUN_ANDERSON6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Tuschen
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

Took an hour and a half to change my oil. Also didn’t wash my truck after saying they would. More

by GUNDERSON01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Tuschen
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

I have always been treated with great customer service . You don’t find that out there much these day and when you do you really appreciate it! i More

by TODD84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept most recently.
October 24, 2024

The service staff was polite and knowledgeable with servicing me truck. I felt they took great care with us and our vehicle. More

by trishgmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tuschen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

They were through and knowledgeable yet they were prompt in completion. They were, as always, courteous and friendly! More

by AKAJAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tuschen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the service technicians!
October 22, 2024

JOSH was amazing and funny! I expected a video of the brake job and more information about what was ‘twisted’ in the roter and creating the drag that was mentioned but haven’t More

by KELLY1970LONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSH
October 21, 2024

I had a appointment to drop my truck off for service. When I arrived the gentleman behind the counter was on the phone. After 5 minutes he stopped talking like he was on hold.at 10 minutes he asked who I More

by Ringosetter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Tuschen
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2024

A very friendly staff and clean waiting area. It’s a great place to bring your vehicle to. Will return. More

by Hrrobot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tuschen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

I'm not sure how much service is actually done at this dealership location. Didn't realize vehicle had to be taken to another location which resulted in service advisor not having any ability to answer a More

by MARNAMISOM
Recommend Dealer
No
Employees Worked With
Steve Tuschen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sham..
October 19, 2024

Why do i have to right so many words im lazy service was good. One more word More

by BRANDINI14739
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tuschen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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