Walser Buick GMC Roseville - Service Center

Start to finish, great service. I have been coming for a few years and have always been pleased I have been coming for a few years and have always been pleased More

Dealership was highly rated, so I chose them to order my new truck. Definitely not disappointed. Nicholas was a pleasure to work with. Will continue to work with them in the future. new truck. Definitely not disappointed. Nicholas was a pleasure to work with. Will continue to work with them in the future. More

Matt, Andy and Adam have gone out of their way to solve a unknown Problem. I have had to make numerous visits to them. This last visit involved GM Tech services and I'm cautiously optimistic that the problem unknown Problem. I have had to make numerous visits to them. This last visit involved GM Tech services and I'm cautiously optimistic that the problem has been resolved. Great group to work with. Friendly, very helpful and very Professional, would highly recommend. More

Dealer is unwilling to stand behind their warranty. We have a paint defect happening on our front bumper and they are saying it’s due to outside elements. Said they would fix for 2k. We have a paint defect happening on our front bumper and they are saying it’s due to outside elements. Said they would fix for 2k. More

The service was good work at a minimum time that didn't cause any problems with my work schedule cause any problems with my work schedule More

This dealership is hit or miss with customer service. If I didn’t purchase the extended warranty with my vehicle through Walser, I would definitely bring it elsewhere. I’ve had lackluster experience with If I didn’t purchase the extended warranty with my vehicle through Walser, I would definitely bring it elsewhere. I’ve had lackluster experience with Walser at this location and abhorrent experience at the Polar Chevrolet Walser. Their customer service could definitely improve. More

The service staff is always friendly and helpful. The service is very prompt. I’ve been bringing my vehicles there for service for about 10 years. The service is very prompt. I’ve been bringing my vehicles there for service for about 10 years. More

I came in for a recall issue. Over one month ahead of time I called ahead of time to make sure that they would have the proper parts on hand after waiting for one hour, I was told Over one month ahead of time I called ahead of time to make sure that they would have the proper parts on hand after waiting for one hour, I was told that the parts were not there. I was upset by this as it was a complete waste of time, The service technician said to wait a bit and they would see if they could find the part. And then came back and said they had one and would install it. Not very impressive. More

Easy to schedule service times that fit my schedule, pleasant professional staff. Comfortable waiting area with easy use of technology, both for me and service updates. pleasant professional staff. Comfortable waiting area with easy use of technology, both for me and service updates. More

The manager in Roseville was Stellar. He went over and beyond to make sure my vehicle was serviced and that I was happy with outcome! I appreciate the professionalism and leadership he sh He went over and beyond to make sure my vehicle was serviced and that I was happy with outcome! I appreciate the professionalism and leadership he showed with the staff and self service department! More