Walser Buick GMC Roseville - Service Center

No communication, 53 day wait for my truck, they let the battery die outside in the cold, tires were deflated and gave it back to me dirty from sitting outside for 53 days. Thinking of switching dealerships battery die outside in the cold, tires were deflated and gave it back to me dirty from sitting outside for 53 days. Thinking of switching dealerships and or brands! More

Taylor service this entire time was unprofessional! They was no communication unless I initiated. I missed 4 days of work due to him giving me the runaround. My car was being serviced 3 weeks and he sti They was no communication unless I initiated. I missed 4 days of work due to him giving me the runaround. My car was being serviced 3 weeks and he still never completed all repairs even though they were covered under WAG extended warranty. When I notified him and others that those claim should be submitted it’s been silence. I would never spend a penny here again and wouldn’t recommend it either! More

Very informative and help with my car maintenance. Most recently diagnosed the problem with my check and quickly had me on my way! Most recently diagnosed the problem with my check and quickly had me on my way! More

Service department was very knowledgeable and responded back to me within a timely matter. Great customer service back to me within a timely matter. Great customer service More

Work was completed in a timely manner and. manager kept me updated as the service work progressed manager kept me updated as the service work progressed More

Matt and Taylor in service are so helpful! They always take good care when needed! They always take good care when needed! More

They almost charged me $3500 to replace my turbo until I asked if there was some warranty. They looked and there was an emissions warranty that paid for the whole thing. Why did I have to ask? What other w asked if there was some warranty. They looked and there was an emissions warranty that paid for the whole thing. Why did I have to ask? What other work would have been covered? I now have little faith in this dealer. And a new general manager is so horrible that 22 people have quit including the service manager. Something really needs to be changed! More

Great customer service, upfront price, drama free transaction. Good car selection. Nice clean and modern installations. transaction. Good car selection. Nice clean and modern installations. More

Had my car for 19 days changed fuel pump fuel injector light still on and still don’t know what is wrong with it light still on and still don’t know what is wrong with it More

My truck was dirty,finger prints on the door and door sill was stepped on a hundred times. They did a recall on the truck. sill was stepped on a hundred times. They did a recall on the truck. More