Walser Buick GMC Roseville

Excellent service great job with my install friendly Service advisors and fast. good communication Thank you Service advisors and fast. good communication Thank you More

The service advisor was very professional and knowledgeable with work on my vehicle done on time. knowledgeable with work on my vehicle done on time. More

Great sales personnel, facilities were clean neat. Was a very pleasant area to conduct business and purchase my new vehicle. Was a very pleasant area to conduct business and purchase my new vehicle. More

Matt Leonard does an excellent job handling my work requests and keeping me informed of what’s happening. requests and keeping me informed of what’s happening. More

I made my appointment for an oil change as I have oil change for life when I purchased my vehicle. My service writer checked my tread wear to check if I needed a tire rotation. This was very courteous. I change for life when I purchased my vehicle. My service writer checked my tread wear to check if I needed a tire rotation. This was very courteous. I felt taken care of professionally. More

I like that your mechanics record the walk around service on each item. Great job on each item. Great job More

Poor customer service and lack of attentiveness to the issue at hand. Technician did not return call nor provide an update on the vehicle upon pick up. issue at hand. Technician did not return call nor provide an update on the vehicle upon pick up. More

I have been a customer at this particudealersgip for about 5 years. I recently bought a new car from them as well in July of 2024. Within a few weeks we started to hear some noises coming from the back about 5 years. I recently bought a new car from them as well in July of 2024. Within a few weeks we started to hear some noises coming from the back tire and the car would perk when going from reverse to drive. We took the car in for repair and it was downhill from there. The first time we took it in, we sat for about 4 hours. We were told the problem and told to come back for the actual repair, as they did not have the part. We came back a week later, the part was installed and the jerking was repaired, but the noise from the tire was still there. We brought it back and they kept our car overnight, with no option for a rental. When we went to pick it back up, there was an extra 440 miles put on the odometer. The manager said it was a "FAT FINGER" error and that someone must have typed the numbers in incorrectly....coincidently we had a 3000 mile warranty, and this mistake took us to 2890 miles...give or take. It doesn't end there, a couple of days later we heard the noise again. We took it back and they said there was a plate by the rotor that had to be bent, to access the part...we will just bend it back. It did not work. I took it in one final time, and said forget it,....if I hear it again, I will jump out the car and video it for you. Needless to say I am no longer driving 20 minutes out of my way to get to this dealer. I have found a new dealer and it's approximately 6 minutes from my house. Too bad they couldn't take responsibility....oh yeah the charged me $400, even though my warranty said $200...they did refund that once I made a stink... More

Salesman was very helpful and sent all the information needed. Great customer service and very attentive. When the vehicle was shipped there was some miscommunication as to the title work and there were needed. Great customer service and very attentive. When the vehicle was shipped there was some miscommunication as to the title work and there were no temporary plates shipped. Be home was in great shape but there was noticeable work completed on the front fender even thought the report they gave us indicated there was no major damage or accidents. All in all the sale was pretty quick and painless since it was done 100% over text and online. No need to wait in the dealership for hours More

Easy to work with. Everyone involved in the process was helpful pleasant to work with Everyone involved in the process was helpful pleasant to work with More