Walser Buick GMC Roseville

Great experience. Easy transaction.. everything went smooth and didnt take very long.. Would definitely recommend. Easy transaction.. everything went smooth and didnt take very long.. Would definitely recommend. More

Everyone at Roseville Buick GMC was great - we arrived before our appointment and asked to test drive a different vehicle than the one we had an appointment for. The vehicle was immediately made availabl before our appointment and asked to test drive a different vehicle than the one we had an appointment for. The vehicle was immediately made available. We test drove the second vehicle with our sales associate Nick and he was awesome. He made the process very easy and didn't pressure us. Would definitely do business with them again! We specifically went to Walser due to their 8 yr/100,000 mile powertrain warranty. More

The vehicle buying experience was time consuming. But the outcome was worth it. We did get the car we wanted at a reasonable price. But the outcome was worth it. We did get the car we wanted at a reasonable price. More

I brought my car into get fixed a month ago and paid to get it diagnosed and they said they fixed it. Problem was still there so brought it in again. They charged me again to diagnose the same problem th get it diagnosed and they said they fixed it. Problem was still there so brought it in again. They charged me again to diagnose the same problem that they said they fixed the first time. The problem is fixed but I don’t like being charged 2 times to for a problem that they didn’t fix the first time. More

Great service from Nick F. and all those involved in helping me purchase my first car. I appreciate their patience and their ability to explain complex details in such a simple and all those involved in helping me purchase my first car. I appreciate their patience and their ability to explain complex details in such a simple and straightforward way More

Customer service was awesome my sales guy did a wonderful job I will definitely recommend it job I will definitely recommend it More

I was given a written quote for $200 for a replacement key for one that snapped in the ignition. Upon picking up my car it was $1500. The quote still said 200. I called in several times to speak with a se key for one that snapped in the ignition. Upon picking up my car it was $1500. The quote still said 200. I called in several times to speak with a service agent after and no one ever called my back. Additionally all my tire sensors now are not reading when I picked up my vehicle. I do not reccomend this place. More

Very professional and resourceful; saved me money just by looking up what services I still had remaining on the vehicle. looking up what services I still had remaining on the vehicle. More

No communication, 53 day wait for my truck, they let the battery die outside in the cold, tires were deflated and gave it back to me dirty from sitting outside for 53 days. Thinking of switching dealerships battery die outside in the cold, tires were deflated and gave it back to me dirty from sitting outside for 53 days. Thinking of switching dealerships and or brands! More

Very easy sale for them as I sought them out due to a vehicle being in stock. Completed most of the transaction online, but upon delivery the vehicle hadn't even been washed. New $55K vehicle and no deta vehicle being in stock. Completed most of the transaction online, but upon delivery the vehicle hadn't even been washed. New $55K vehicle and no detailing was done prior to delivery... I basically had to tell them if they didn't at least wash it, I wasn't taking it home. Before delivery I tried to work with their parts department to order a bottle of touchup paint. They never called me back. Upon delivery I asked sales to assist me, and they said they'd have a bottle sent to me. One follow up and three weeks later, no bottle of touchup paint. The salesperson himself was a nice guy. Managment of the dealership seems lacking. Returning to GM after owning Toyota, not off to a super start. More