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Wally's Nissan of Latham

Latham, NY

4.6
2,982 Reviews

976 New Loudon Rd

Latham, NY

12110

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2,982 Reviews of Wally's Nissan of Latham

May 22, 2021

I was very pleased with this dealership. I needed to do a lease buy back and purchase a car and the dealership here in Syracuse wouldn’t. Jake contacted me twice in my two hour ride to Latham and was helpful More

by KOSBORNE3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Dunican
May 26, 2021 -

Wally's Nissan of Latham responded

Kosborne3, your satisfaction is our top priority. We're looking forward to your next visit with us!

May 22, 2021

I was in and out quickly from my 8 am appointment. Service staff as usual was pleasant efficient and helpful. I am satisfied with bringing my car to Fucillio where I leased the Altima. More

by danielgreen1952
Recommend Dealer
Yes
Employees Worked With
Fran Colvett, Samantha Purner, Eric Messier, Jeremy Terrell
May 26, 2021 -

Wally's Nissan of Latham responded

Danielgreen1952, we really appreciate your feedback! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 22, 2021

I was interested in a newer rogue, ultimately I don't do well at dealerships, but this time had the pleasure of speaking with Caitlyn B.. she was incredible - informative, attentive and patient with my que More

by Dephyant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlyn Bendick
May 26, 2021 -

Wally's Nissan of Latham responded

Dephyant, we are very happy we could provide you with a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 22, 2021

Charged over $400 and nothing was done. I’m calling the finance manager Monday and discuss why I have not saved a penny but have insurance. Also the service person left his tea bottle in the car for me to More

by STANLEYELEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Messier
Jun 20, 2021 -

Wally's Nissan of Latham responded

We are disappointed to hear that you did not have a more positive experience with us at Fuccillo Nissan Of Latham. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Fuccillo Nissan Of Latham (518) 250-4380

May 22, 2021

The staff was very friendly and knowledgeable-Jeremy was great. Fairly quick service as well. Ease of check in awesome. Would recommend and will be back myself when service is once again due. More

by ehlingera867
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Messier, Jeremy Terrell
May 26, 2021 -

Wally's Nissan of Latham responded

Hi Ehlingera867, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 20, 2021

Jeremy was exceptional...you need more staff like him. He should be teaching others employees how is done. He clarifies all my questions. His fantastic. More

by RIGORODRIGUEZ47
Recommend Dealer
Yes
Employees Worked With
Jeremy Terrell
May 20, 2021 -

Wally's Nissan of Latham responded

Rigorodriguez47, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 20, 2021

Everyone was super helpful! They took the time to let me know what was going on. Coming from GA, we don’t get the video of our cars while they’re being worked on. This is such a helpful feature! More

by AMY.K.MASCORRO
Recommend Dealer
Yes
Employees Worked With
Fran Colvett, Eric Messier
May 22, 2021 -

Wally's Nissan of Latham responded

Amy.k.mascorro, thank you for your kind review; we are happy to pass along your comments to the team here at Fuccillo Nissan Of Latham! If you have any further questions, please don't hesitate to reach out!

May 20, 2021

I experienced Great, quick service. Friendly, no concerns. I experienced Great, quick service. Friendly, no concerns. I experienced Great, quick service. Friendly, no concerns. I experienced Grea More

by michelle.parent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Purner
May 22, 2021 -

Wally's Nissan of Latham responded

Michelle.parent, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out to us if there's anything more we can do!

May 20, 2021

Awesome dealership found a problem that another Nissan dealership could not fix I give them five stars will definitely go back again and again thanks to the crew at Fuccillo More

by Mikep34689
Recommend Dealer
Yes
Employees Worked With
Mike the engineer. / trouble shooter, Fran Colvett, Jeremy Terrell
May 22, 2021 -

Wally's Nissan of Latham responded

Mikep34689, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 19, 2021

The sales manager was very rude. Got up and walked away angry during negotiation. Sales person Vinnie really didn’t seem like he wanted to sell a car. Thankfully we got Switched to work with Nikki and she More

by DodgeDurango
Recommend Dealer
No
Employees Worked With
Nikkie Traficante
Jun 04, 2021 -

Wally's Nissan of Latham responded

Dodgedurango, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (518) 250-4380 at your earliest convenience to discuss how we can turn this experience into a positive one.

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