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Wally's Nissan of Latham

Latham, NY

4.6
2,982 Reviews

976 New Loudon Rd

Latham, NY

12110

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2,982 Reviews of Wally's Nissan of Latham

June 12, 2021

All work was completed well and in time!Persons with All work was completed well and in time! Persons with whom I dealt were fine! I appreciate Sam remembering me when On the premises. Thank you. More

by MARGESHALOM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Samantha Purner
Jun 20, 2021 -

Wally's Nissan of Latham responded

Margeshalom, thanks for your praise and kind comments about our team. Margeshalom, thanks for taking the time to leave a review.

June 12, 2021

Samantha was efficient, kind and knew what she was doing. She ran thru the paper work and process without incident. I felt confident and just knew she would make the experience as easy as possible. I compare More

by genealogyjane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Purner
Jun 20, 2021 -

Wally's Nissan of Latham responded

Genealogyjane, we're so glad that we were able to go above and beyond your expectations! Until the next time we meet, take care!

June 11, 2021

First visit to this new dealership and I was very impressed. From my initial phone call to driving off the lot, everything went smoothly and the employees' were exceptional. I will be back soon to pu More

by Jamie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Samantha Purner
Jun 20, 2021 -

Wally's Nissan of Latham responded

Jamie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fuccillo Nissan Of Latham. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 10, 2021

Consistently a fantastic experience by people who truly enjoy their job and treat their customers right! I always feel like a valued and appreciated customer. More

by geoh080
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fran Colvett, Samantha Purner, Eric Messier
Jun 20, 2021 -

Wally's Nissan of Latham responded

Geoh080, thank you for sharing your positive experience! Geoh080, thanks for taking the time to leave a review.

June 10, 2021

This car buying experience was simple and easy thanks to our salesman Jeffery Gregory. It was the best car buying experience we ever had. Thank you. More

by jgchaput
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Gregory, Brendan French
Jun 20, 2021 -

Wally's Nissan of Latham responded

Jgchaput, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Fuccillo Nissan Of Latham!

June 09, 2021

Great place for service very friendly and helpful could not ask for more and now I’m just going to type until I have all More

by MRGERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Purner, Eric Messier
Jun 20, 2021 -

Wally's Nissan of Latham responded

Mrgers, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care!

June 09, 2021

Jake was a pleasure to work with. He was very knowledgeable, personable, patient, and transparent. I would recommend him and the dealership to anyone. I More

by KGCROOKER2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Dunican
Jun 20, 2021 -

Wally's Nissan of Latham responded

Kgcrooker2003, thank you for your kind review; we are happy to pass along your comments to the team here at Fuccillo Nissan Of Latham! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Fuccillo Nissan Of Latham!

June 07, 2021

Samantha was very knowledgeable, friendly and helpful . She shared quotes before hand to avoid unexpected surprises and also told what to expext in next service. More

by abhishek_sriv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Purner
Jun 20, 2021 -

Wally's Nissan of Latham responded

Abhishek_sriv, reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 06, 2021

Very nice staff, good service, very informative also very nice place to wait. Did good job washing my truck nice to talk to the managers More

by NO_EMAIL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Said Riza, Eric Messier
Jun 20, 2021 -

Wally's Nissan of Latham responded

Hello No_email, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!

June 05, 2021

I did not feel like the 5 year Nissan customer I am. Samantha was yelling and swearing many times while people waited and heard. It was very unprofessional. More

by cblais8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samantha Purner
Jul 03, 2021 -

Wally's Nissan of Latham responded

Hi Cblais8, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (518) 250-4380 so we can work towards a resolution. We look forward to hearing from you.

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