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Wally's Nissan of Latham

Latham, NY

4.6
2,982 Reviews

976 New Loudon Rd

Latham, NY

12110

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2,982 Reviews of Wally's Nissan of Latham

July 10, 2019

Ridiculously overpriced Nick was a very nice guy but being charged for the same diagnostic I already paid for last time is poor business practice. Plus every time I called no More

by benthomas48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicholas Mucha
Sep 06, 2019 -

Wally's Nissan of Latham responded

Thank you so much for your feedback, we greatly appreciate it as it helps us improve the customer experience here at the dealership. We would like the opportunity to further discuss this with you, so if you can please give our service manager, Fran, a call directly at (518) 250-4380 ext 515, we would greatly appreciate it. Thank you so much, we look forward to hearing from you!!

July 10, 2019

Terrible experience/great vehicle Once the car was purchase the information and lack thereof from our sales person, Dashan, was unbelievable. Nothing but bad information and outright More

by t_knott
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike , Dashan Reed
Sep 06, 2019 -

Wally's Nissan of Latham responded

Thank you so much for the feedback, we greatly appreciate it as it helps us improve the customer experience here at the dealership. We would like the opportunity to further discuss this with you, so if you could please give our customer relations manager, Sam, a call directly at (518) 250-4380 ext 526, we would greatly appreciate it. Thank you so much, we look forward to hearing from you!

July 09, 2019

Service at Fucillo Nissan Nicholas Mucha is professional and makes recommendations to keep my car working well. His customer service is excellent! I will definitely be back in More

by wgross11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Mucha
Sep 06, 2019 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback, and we are so glad that you had a wonderful service experience with Nick! We look forward to seeing you at your next service visit!!

July 09, 2019

My best experience I loved the dealership. Everyone I came into contact with was professional and knowledgeable. Justin made everything quick and easy. I feel like I had More

by KNITTY28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Vazquez
Sep 06, 2019 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback, and we are so glad that you had a wonderful experience!! Congratulations on your new vehicle, and welcome to our Fuccillo Family!!

July 06, 2019

Good, but not perfect. Very friendly salesman and manager. Good experience except they did not catch something simple on the paperwork that caused a lengthy delay in retrie More

by BPierce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler O'Brien, Montana Macken
Sep 06, 2019 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback, and we are so glad that you had a wonderful experience !! Congratulations on your new vehicle, and welcome to our Fuccillo Family!!

July 05, 2019

Experience The experience was great, everyone was friendly from the time you entered the building. It was clean, professional and very welcoming . Working with B More

by Brenda1223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bharrat Ramnarine
Sep 06, 2019 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback, and we are so glad that you had a wonderful experience with Bharrat!! Congratulations on your new vehicle, and welcome to our Fuccillo Family!!

July 05, 2019

State Inspection Very courteous and easy to talk with. Only necessary service done so expense was as expected. And my appointment had not been found as listed! Still More

by LNARDACCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Mucha
Sep 06, 2019 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback, and we are so glad that you had a wonderful service experience with Justin! We look forward to seeing you at your next service visit!!

July 05, 2019

new car sale These people were true pros and made my wife and I very comfortable during the transaction. I would tell anyone to go there for a new car. Even afte More

by HOSTRANDER818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Said Riza, Chris Jones, Nicholas Mucha, Brendan French
Sep 06, 2019 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback, and we are so glad that you had a wonderful experience!! Congratulations on your new vehicle, and welcome to our Fuccillo Family!!

July 04, 2019

Fast & Efficient You got my car in and out in 45 minutes as I requested. My Service Manager Pamela was excellent and the Service Dept was very efficient. I highly More

by booperd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela ??
Sep 06, 2019 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback, and we are so glad that you had a wonderful service experience with Pamela! We look forward to seeing you at your next service visit!!

July 04, 2019

Better visit than last time Nick was great in the service center he was attentive and made me feel like a valued customer. Don’t lose him he is an asset to your company. More

by DREAMSTAR598
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Mucha
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