Walkers Renton Subaru

Paul was very helpful. I went in to get my headlight changed out, the quote over the phone was around $65. because it included labor fees and the bulb. But after examining it Paul suggested that he just changed out, the quote over the phone was around $65. because it included labor fees and the bulb. But after examining it Paul suggested that he just do it himself because it really didn't require any labor, just popping off the plastic shell. End result the bill was around $27. instead of the $65. My husband and I have always taken our Subaru to this repair shop, and have spent thousands there to keep the car in perfect working condition and have always taken the dealers suggestions on what to update. For a short period I started thinking they were coming up with anything to fix to make the our bill higher. So this last occasion of mine it was clear they really have the best interest for the car and the owner. Or at least Paul Monday does, and with great quality customer service. It was a pleasant visit. More

We bought a new Legacy Outback in April 2011 and had a pleasant buying experience. The outstanding service following the purchase is the primary reason for giving Walker's Renton Subaru our outstanding pleasant buying experience. The outstanding service following the purchase is the primary reason for giving Walker's Renton Subaru our outstanding rating. Over the years we have purchased eight new vehicles including a previous Subaru model The Subaru product has always been excellent, but Brad is the most outstanding service advisor from any dealership that we have have had the pleasure to work with. His product knowledge is impressive and the customer service he has and continues to provide is outstanding. He is attentive, always understands our concerns, and takes prompt action to provide the requested service. He has and continues to be the only service advisor that follows up with a call to see we the work was satisfactory and whether we have other concerns. Our service visits except for one has been for routine vehicle maintenance. Our Outback had only 1500 miles on it when the engine started to run rough. Brad made sure that the problem, a bad coil, was satisfactorily corrected and we have not had any major issues since that incident. Currently our car has an irritating squeak in the front passenger seat and Brad will have address this problem, as mutually agreed to, during the next scheduled routine service Brad is a valuable asset in Walker's organization and as long as he remains an employee in the service department we will not hesitate to purchase another Subaru product from Walker's dealership. We would like for Brad to receive special recognition for his outstanding customer serve. Thank you. Ed & Kim Fujinaga More

Roland Myers was a great help in selecting a used Subaru. Roland Myers was a great help in selecting a used Subaru. We were looking elsewhere but Roland sealed the deal with Walker's Renton Subaru. Roland Myers was a great help in selecting a used Subaru. We were looking elsewhere but Roland sealed the deal with Walker's Renton Subaru. More

I have actually had a few experiences with the used lot at Walkers. I was looking for an STI in 09 and the salesman that helped me at that time was accommodating even though I explained I was just research at Walkers. I was looking for an STI in 09 and the salesman that helped me at that time was accommodating even though I explained I was just researching the vehicle and probably was not going to buy one that day. We went on a test drive in an 05 STI even tho they don't usually let people drive them. I do not recall the salesman. In 2010, I went with a friend to test drive another Impreza for her benefit, again with the intention of research and was greeted with a somewhat less accommodating attitude. Even though my second experience was not the best, I still had some faith in this dealership due to my first experience. When it was time to shop for a car for my Mother this year, I found an 07 Forrester listed by them which was exactly what she needed. Roman, was the contact who responded to my inquiry. The communication was good with Roman. He was friendly and direct. I don't trust any sales person, so I'm sure I came off as pretty offstandish. I was a dealership technician for five years and have done many used car inspections, so I pretty much ignored him telling me it was a good car while I looked over the car. Yeah, it was a good car. I questioned everything and Roman had answers. He explained every detail to my satisfaction, helped me through the tedious process efficiently and even followed me home to deliver the vehicle. I'm sure I was a PIA customer and roman took care of me. My Mom loves the Forrester. Thanks Roman. More

We were responding to an ad on the internet. When I contacted them, Roman returned my call. We set up an appt. for a day and time that worked for all of us.I consider myself a fairly good judge of peo contacted them, Roman returned my call. We set up an appt. for a day and time that worked for all of us.I consider myself a fairly good judge of people after 25 years of being a Special Ed Teacher in Tacoma Public Schools. Roman Shumskiy was very knowledgable about our trade in and represented the van we purchased in an honest and fast spoken manner. I have forgotten the name of the sales manager or the young man who helped us through the final signing of the papers, however, both young men were a pleasure to deal with- as was Roman. I have not purchased a used vehicle from a dealer in 25 years because I've have felt I would be getting stung. I did NOT feel that way at all with Roman and this dealer. I would refer anyone looking for a car to Roman and this dealer. It was a pleasure to deal with honest, smart, no B.S. people. Thank you to you all. Jon Hepfer, Linda Ellefson More

I worked with both Tahir and Roman. I called on a Saturday inquiring about an Outback and Tahir called me back immediately with information about the vehicle. We saw several cars with him and did a Saturday inquiring about an Outback and Tahir called me back immediately with information about the vehicle. We saw several cars with him and did a test drive. Tahir was professional, courteous, and knowledgable. When we started negotiating Roman worked with us. The process was quick, fair, no pressure, and he gave us a price we were happy with. Overall a positive experience and I love my new Outback More

Ronald was so friendly and helpful. From the moment we got to the dealership he was ready to help and answer any questions we had. He approached us in a helpful way, versus being pushy. Usually I avoid th got to the dealership he was ready to help and answer any questions we had. He approached us in a helpful way, versus being pushy. Usually I avoid the salesmen until I'm ready to ask questions, but he was so welcoming that I appreciated his assistance. I also loved how excited he got for me during the purchase. It made me excited to be a Subaru owner too! Everyone else we worked with at the new car dealership was also very friendly! I would recommend it to friends for sure! More

Had a great experience and love the new car that I got! Roland Myers and his managers were a great help and I will send anyone I know to them to buy a car! Thanks again Roland Roland Myers and his managers were a great help and I will send anyone I know to them to buy a car! Thanks again Roland More

The whole experience was the best we have had yet. They didn't make us feel pressured and had a good attitude. We will definitely be going back for any future car needs didn't make us feel pressured and had a good attitude. We will definitely be going back for any future car needs More

Roman was very honest and informative regarding the product and the price. We learned things about the vehicle we did not know and we had done our homework. He kept time at the dealership to a minimum product and the price. We learned things about the vehicle we did not know and we had done our homework. He kept time at the dealership to a minimum for us and we felt the price for the vehicle was fair to them and to us. We bought a new Subaru in 1999 and traded this vehicle in today and bought our next new one at the same dealership. We were very happy with our experience. More