Walkers Renton Subaru
Renton, WA
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I went here on Saturday with my mother to help her buy a new car. For nearly a year she's been interested in replacing her old 1990 Legacy and after months of research decided upon a 2013 Impreza. She's nev new car. For nearly a year she's been interested in replacing her old 1990 Legacy and after months of research decided upon a 2013 Impreza. She's never bought a new car before, or for that matter any car on her own, so I volunteered to help her through the process (I've owned and bought at least a few cars over the years and consider myself experienced in this area). After emailing several local dealers to get price quotes, she decided on an Impreza Sport Premium hatchback they had in inventory at Walker's. We met with Jason, one of the sales guys with whom she'd been exchanging emails, when we arrived. He was very outgoing and friendly, and took the time to answer all of my mother's questions before proceeding with the sale. The price was as agreed, and after completing the sale, which took less than an hour, Jason was patient enough to walk her through all of the car's features. Mind you, my mother's not the least bit tech savvy and It can be very frustrating to teach her anything remotely technological - even using my dishwasher is a challenge for her. Nonetheless, Jason went out of his way to make sure she was familiar and comfortable with her new car and really helped make her first time car purchase a positive experience. I can't speak to quality of this dealership's other sales representatives or service department, but Jason was great. I feel its important to recognize people who exceed expectations as did Jason in our experience. If you decide to consider a new Subaru at Walker's, I recommend that you contact Jason Takahashi. More
Roman put together a great transaction for me...long distance! I live in eastern Washington and found exactly what I wanted on Walker's website. Roman made it easy and provided lots of reassurance along distance! I live in eastern Washington and found exactly what I wanted on Walker's website. Roman made it easy and provided lots of reassurance along the way! I'm very proud of my new (used) Outback! More
I appreciated Roman's approach where he communicated upfront that he was not interested in wasting our time and his low sales-pressure tactics. It allowed both parties to cut to the chase and try to ge upfront that he was not interested in wasting our time and his low sales-pressure tactics. It allowed both parties to cut to the chase and try to get to a deal as quickly as possible. I am happy with my purchase and would recommend this dealer to a friend. More
Roman was a no games kind of guy. Cut to the chase and made the deal quickly. Very honest and open with information. We drove off the lot in less than 2 hours with our new (used) car. made the deal quickly. Very honest and open with information. We drove off the lot in less than 2 hours with our new (used) car. More
Above and beyond the call of duty. Even after my financing fell through on the first car, they were able to get me into another that was the exact same model with better terms and lower mileage financing fell through on the first car, they were able to get me into another that was the exact same model with better terms and lower mileage More
I really enjoyed my whole experience. This was the only dealership in the puget sound that didn't charge an extra $2-3000 over sticker for a trailer fee. I was glad that they could find me a 2013 BRZ in a dealership in the puget sound that didn't charge an extra $2-3000 over sticker for a trailer fee. I was glad that they could find me a 2013 BRZ in a timely manner without me having to compromise the specifications I wanted (red and automatic). The trade-in deal was fair, and the sales staff was knew everything about the car and was very friendly to my mother (co-owner of the trade-in) and myself. More
I had a great experience with Walker Subaru. I did had a referral, and the team did a great job of meeting my needs. I am a single mom. My previous car's transmission was about to die (literally limping int referral, and the team did a great job of meeting my needs. I am a single mom. My previous car's transmission was about to die (literally limping into the parking lot!) and I was moving in just a few days. On top of it all, I am a teacher with a small salary and about to leave work to complete my student teaching and earn my master's degree. Clearly I needed someone who was forthright and a team who could put me in a safe, reliable car that I wouldn't have to sink any money into the moment I drove off the lot and that wouldn't cost me a huge amount of money in the first place when I don't have much money to spare. Roman really came through for me. I test drove a chevy first and didn't really like it. Then I test drove a mazda3 that felt really good. It was a 2008, a few years newer than I thought I could get into. I took a night to think on it and the next day was given what I felt was a very fair deal on the car, including a great amount for my trade in. I worked with Jerry initially, and then Roman finished the deal with the car. Both were very friendly and listened to my needs and concerns. Furthermore, after purchasing the car, Roman has remained available and informative for a few questions I've had since driving the car. I feel like I can call him any time and he will do his best to meet my needs fairly. I am still getting used to the way the car drives and sounds (much different from my old, dying van!) and so far the car has been great for me and my concerns have been met candidly when they pop up since driving the car. Alden was also great. He was able to get a much better interest rate for me than a bank I was working with that enabled me to afford an additional warranty on the car, making it that much less stressful to drive away, knowing I am covered especially during this incredibly busy time in my life. More
Roman was great! He really helped me get the car that I really wanted, with the perfect amount of miles. He really wanted to make me happy and I am so thankful that I traded in my car to Renton Walker Suba really wanted, with the perfect amount of miles. He really wanted to make me happy and I am so thankful that I traded in my car to Renton Walker Subaru. He really took care of my boyfriend and I and made us feel good about our purchase by explaining in depth what was going on step by step! He was not the usual pushy sales man that you would usually encounter on a car lot. I defintely will be recommending this dealership to anyone that I know that is looking for a car. Thanks again Roman! More
Jerry made buying a subaru outback a great experience. He was not only very very knowledgeable about subaru vehicles but made our experience fun! He gave us a great test ride and confidence not only in this was not only very very knowledgeable about subaru vehicles but made our experience fun! He gave us a great test ride and confidence not only in this well built car, but in his dealership and soon service dept. We never felt pushed and he always gave us the time and information we needed! We never would have bought our new subaru outback without Jerry!!!! Tyler and Che More