Walkers Renton Subaru
Renton, WA
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Joel is the man Joel was the first one out to greet me when I showed up in the morning on 5/3/14. He was friendly and listened to exactly everything I was looking fo Joel was the first one out to greet me when I showed up in the morning on 5/3/14. He was friendly and listened to exactly everything I was looking for in a car. We test drove an Impreza that met every need I was looking for in a vehicle, including a great price. I was worried my credit would hold me back from buying but less than 2 hours later I was driving home my new car. Joel was a pleasure to work with and made the car buying process actually fun. I would definitely recommend Joel as a good, friendly, and knowledgeable sales person that isn't going to pressure you to make any decisions. Thanks again, Joel!! Your the man. More
Friendly, non-pressured service We went to Walker Renton Subaru to look for a new Forester or Outback. Justin helped us out and we ended up leaving with a new Crosstrek. We are very We went to Walker Renton Subaru to look for a new Forester or Outback. Justin helped us out and we ended up leaving with a new Crosstrek. We are very happy with our new car. Justin was a great person to work with. He was friendly, honest, nonjudgmental and was not at all pushy which is always refreshing. We were very thankful for the patience the staff had being there after hours finishing up our paperwork; no one was hurrying us out the door. More
Hi there I recently went in to Walkers Renton Subaru to purchase a 2014 WRX, i had spoken on the phone with David about trying to get a car from another dealer because of Walkers' low pricing, when i arriv purchase a 2014 WRX, i had spoken on the phone with David about trying to get a car from another dealer because of Walkers' low pricing, when i arrived at the dealership i met with David and spoke about options on a 2015 WRX, and he was actually able to set me up with a brand new 2015 for a great deal. As a new car buyer i had many questions about the car i was purchasing and David supplied me with an answer to everyone of my questions, he was great to work with and i would highly recommend working with him if you are interested in a new Subaru, Very nice salesman and not pushy at all. He made the deal comfortable and i left with a smile knowing i got a good deal on the car i wanted. More
I did a lot of research on several different types of cars then contacted many dealers through their websites Mark DesHarnais responded quickly. When I was ready to test drive Mark was very helpful witho cars then contacted many dealers through their websites Mark DesHarnais responded quickly. When I was ready to test drive Mark was very helpful without being pushy. He also took me to Mazda to test drive a CX-5. After we went over prices I needed time to think about it he was very kind and thoughtful and let me leave without any pressure. I am now a proud owner of shiny new Subaru Forester. Thank you Mark! More
Went in looking to buy a BRZ. I had been in a few weeks prior and worked with Trey and he was awesome, however when going back he was busy so he introduced us to Noel.... Noel wasn't excited to help. I was prior and worked with Trey and he was awesome, however when going back he was busy so he introduced us to Noel.... Noel wasn't excited to help. I was with my brother and mom and pretty much knew exactly how much I wanted to pay and what I wanted. We looked around the lot a little but I knew I wanted a Limited BRZ he asked a few questions but wasn't personable at all! He basically brought me in to look at colors on the screen and wanted to buy one then. I mentioned that I was also looking at other cars and that ticked him off... my mom had mentioned a test drive and he turned his nose up at that saying "they really don't like to test drive the new cars that much" I was shocked he really wanted me to consider buying a car without a test drive!!! He said that if I drove a car and we could agree on a price if I would consider buying today.... DUH! That was what I had been saying the entire time! His lack of customer service and rude comments were so irritating but I really wanted a car so I put up with it... I drove the car and loved it , but the entire test drive he didn't say much and kept checking his phone looking at the time. I was trying to but a car and he made it seem like he would rather be doing ANYTHING else than helping me. I decided that we could look at numbers so we all went inside and sat down. I really didn't want to deal with all the back and forth so I asked for the lowest bottom price. Getting to a price we agreed on was the easiest part because I really didn't have to see much of him, as he was standing in the office talking and making us wait. While we were waiting we weren't offered coffee or water or anything. We agreed on a price after about an hour and were in the process of signing everything. I had paid a down payment only to find out after that I wasn't going to get to take the car home that day.. He really didn't explain anything, I had to get a credit check however I had already been approved for a car loan through my bank. I did the credit check anyways but because I had a co-signer on my loan they needed her to come in and buy the car... I was so confused and he really was making no sense, I was trying to clarify why I couldn't take the car home and he was saying he was "just done" I was so taken back by that comment. He was going to see if Trey was busy because he was done dealing with me! The sales manager came out and tried to talk to me but didn't even apologize for Noel's behavior. The sales manager and Noel were so rude and wasted three and a half hours of my time. I receded and said I was going to go somewhere else a different day. They took my card and gave my money back and I walked out with no car and they seemed to care less. Before driving away I remembered that they had all my pre approval forms so I went back in to get them and they were all in the office talking about what a pain in the xxx I was... WORST CUSTOMER SERVICE EVER!!! Please if you go here stay far away from Noel!! More
I purchased a 2014 Crosstrek from Walker Renton Subaru. This was the most enjoyable and stress free new car purchasing experience I have EVER had. The salesman, Noel Alderman, was the consumate profession This was the most enjoyable and stress free new car purchasing experience I have EVER had. The salesman, Noel Alderman, was the consumate professional. He was able to answer all questions in a very complete and comprehensive manner and made sure I was informed every step of the way. Every "i" was dotted and every "t" was crossed...Thank you...I'll be back! More
A customer focused individuals/dealership with great CRM system. I had a great and positive experience with the Walker's team, Eric, Alec, and Lap. I recommend this dealership to anyone looking for a vehicl system. I had a great and positive experience with the Walker's team, Eric, Alec, and Lap. I recommend this dealership to anyone looking for a vehicle. More
Overall an excellent new car buying experience. David was not pushy and was very helpful and knowledgeable about the Subaru Forester. We would recommend this salesperson and Walker's Renton Subaru. not pushy and was very helpful and knowledgeable about the Subaru Forester. We would recommend this salesperson and Walker's Renton Subaru. More
I had a very pleasant experience at Renton Subaru with Eric Okai. Eric was professional at all times and attentive of my husband’s and mine space while we discussed a possible purchase. Before truly mak Eric Okai. Eric was professional at all times and attentive of my husband’s and mine space while we discussed a possible purchase. Before truly making a decision, Eric recommended that we test drive the vehicle first. We purchased a 2012 Jeep Patriot for reasonable price. More
We went to Walker Renton first as I sent several email inquiries to various local dealerships of which I did not hear back from. Travis gave me a call immediately and scheduled an appointment at our earl inquiries to various local dealerships of which I did not hear back from. Travis gave me a call immediately and scheduled an appointment at our earliest convenience. The need for a new care was unexpected as my wife got in a car accident. Travis was extremely helpful and worked the best deal possible to get both my wife and I in new Subaru's. He was not pushy at all and allowed us to take our time in making the decision. In doing so, he got us the best possible deal for my trade-in and our two new cars. We had no need to go to any other dealership. Thank you Travis! More