Walkers Renton Subaru
Renton, WA
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2015 Subaru Outback I had a great experience test driving and purchasing the vehicle from Walker's Renton Subaru with Rick. He worked to match a good quote that I receive I had a great experience test driving and purchasing the vehicle from Walker's Renton Subaru with Rick. He worked to match a good quote that I received from another dealership, which saved me a lot of time and trouble going to other dealerships. It was a "no hassle, no tricks" purchase and I'm extremely happy with my new car! More
My New Subaru Thank you Diane for all your help. My mom loves the new car. It's been a pleasure working with you. Thank you for your patience and attentiveness. Thank you Diane for all your help. My mom loves the new car. It's been a pleasure working with you. Thank you for your patience and attentiveness. My my sister and I look forward to buying new cars from you in the near future. Take care! More
Fantastic!!! I purchased a 2015 Forester from Trey this weekend. He was a fantastic salesman and got me into the car I wanted for the price I wanted. I had shopped I purchased a 2015 Forester from Trey this weekend. He was a fantastic salesman and got me into the car I wanted for the price I wanted. I had shopped around to other dealers looking at the same car and Trey was effective, efficient and informed. The car is wonderful and I am happy to have purchased it from Trey. More
In love with our Outback Subaru Our salesperson Diane gave us the best deal on a Subaru Outback. She was quick, professional and carried out the transaction with ease. So gratefu Our salesperson Diane gave us the best deal on a Subaru Outback. She was quick, professional and carried out the transaction with ease. So grateful, Gisele More
Bought Two! I purchased a 2015 Legacy through Brodie for work. The negotiations and ultimate purchase was pain-free and smooth. I always hated purchasing new ca I purchased a 2015 Legacy through Brodie for work. The negotiations and ultimate purchase was pain-free and smooth. I always hated purchasing new cars because of the sale experience no matter how "nice" dealers and salespeople were. But my experience at Walker's was wonderful - definitely redemptive of my past car buying experiences. To test this further, my wife and I decided to purchase a new 2015 Outback. Our experience with Brodie and with Walker's was consistent with my last experience. Brodie was awesome to work with: friendly, helpful, knowledgable, always prioritizing our schedule and needs. Our recommendation is clearly 5-star! More
Was treated poorly as they did not see profit in me. drove 25 minutes in traffic out of my way to this location today. Was upfront and honest with them that I needed to test drive a Subaru Legacy and a drove 25 minutes in traffic out of my way to this location today. Was upfront and honest with them that I needed to test drive a Subaru Legacy and a Subaru Forrester as my company allows me to elect Subaru if I give ample justification of need for an AWD car. I had done the legwork to try and go with the Subaru brand as in the past I have been happy with my Subarus. I have never had a company car before and all subarus I have owned were personal cars. Because It will be bought from Subaru and although likely delivered through this dealership I expected some decent Subaru service like I have had in the past. I would have sat there and waited for someone for 20-30 min to give me a test drive in these two cars. I had already driven 25 minutes to get there. Without even coming out of his office the manager told the sales person to tell me that I would have to come back during the week because weekends are not a good time. which the sales person apologizing did. (Not a single customer in the entire lobby or walking around the lot.) Over Ten people standing around and or working at desks. I was so aghast at the rudeness of this and the lack of service I walked out muttering to myself (and said thank you to the greeter who was kind and polite. Welcomed me to the dealership and stood and shook my hand) and immediately turned around and went back to find out who the manager of the manager was. Glen Chandler (sales manager) who was also sitting at his desk and didn't even bother to stand up to greet me. Told me that He was just looking out for his sales people and they have to make a commission etc etc. (I get that. I didn't want to tie them up. I simply had fought to give Subaru my service and was treated like Dog Crap by them here.) He willingly gave me a card and told me that the problem was with me and didn't get why I had an attitude (explained to him that I had driven out of my way to come to Subaru because I desired to buy one.) and apparently I didn't understand that sales people make a lively hood off of sales and they wouldn't get much if anything from my purchase through my company. and stated that weekends were not good again ( it was friday night. Not the weekend) And to come back during the week. I explained that I work for a rather large company and I had fought to get a subaru and that I also had four cars at home and buy for my family as well and had only asked to see two cars and drive them around the block. He then offered to send a lot attendant out with me if I picked out the cars. and told me that I needed to come back during the week if I wanted to test drive cars with the sales force. (With an attitude that clearly stated that my time was not valuable or respected by him or his team) I will follow up with his management. And I will do everything in my power to not only advise people not to buy here, and due to my car sales experience in the past and having a love for a quality automobile I do hope that not a single one of the people I meet buys a subaru at this location. Avoid the Subaru brand here in this area as if there service was anything like what I received you will not be happy in the long run. I have owned Subarus in the past and am a fan of them. They make a quality product. But this locations rudeness will take a long time for me to forget and when I see a Subaru driving down the road it will remind me that I was just a dollar figure to them and they don't really care about me or that I had already spent a portion of my evening trying to come and support their brand. It was maddening and sad. If they were busy I could most assuredly see them asking me to wait until other paying customers were served or simply asking if they could schedule a time where I could come in. Rather then that they simply told me that it was not convenient for them and I should come back when the weekly sales team was in again telling me that I was not worth the time or attention as they knew from my honesty upfront that they would not be making a lot on this sale. I could have wasted their time and gone in there and acted like I wanted to buy etc etc. But instead I was honest and respectful of their time and told them straight up what I needed and wanted to achieve. I am greatly disappointed not only in this location but in Subaru as a whole. More
Honest and Straightforward Salesmanship Walker's Renton Subaru has a team of very friendly and knowledgeable, honest and no-nonsense salespeople. It was a wonderful experience to be treated Walker's Renton Subaru has a team of very friendly and knowledgeable, honest and no-nonsense salespeople. It was a wonderful experience to be treated like family while shopping for my Subaru. More
Best Subaru Dealer in the Seattle area! I got a Subaru Outback 2015 at Walker's Renton Subaru and it was a very easy to work with a friendly and knowledgeable staff. Thank you all, I am very I got a Subaru Outback 2015 at Walker's Renton Subaru and it was a very easy to work with a friendly and knowledgeable staff. Thank you all, I am very happy with my new Subaru and with all your help! I would definitely recommend this dealer to my friends and family! Manuel More
Salesperson Makes the Difference! This was our first Subaru purchase. Trey Castle is an excellent representative. Customer service oriented, very polite. He kept in touch with us, a This was our first Subaru purchase. Trey Castle is an excellent representative. Customer service oriented, very polite. He kept in touch with us, and went the extra mile to make us satisfied. He will work with you the best he can - I recommend calling him. Great Subaru Forester! S. Gonczi More
Good experience We bought a Forester through the Costco program. Rich was helpful at discussing the various tradeoffs of alternatives. This dealership seems low key w We bought a Forester through the Costco program. Rich was helpful at discussing the various tradeoffs of alternatives. This dealership seems low key which we appreciated. More