Walkers Renton Subaru
Renton, WA
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Fine experience buying a new Outback Wa sat down with Joel to buy a new Outback. Joel fully explained the features and the options without pressure to chose any additions. He then broug Wa sat down with Joel to buy a new Outback. Joel fully explained the features and the options without pressure to chose any additions. He then brought in his Manager, Rick, to go over the purchase price. It appeared to be very competitive but we felt we needed to do more homework before deciding. We went home and, after checking online to determine that the quote vas very competitive, called Joel back and said we would like to order the car. When we came back to finalize the sale, Joel had us meet with the in-house financial person. He explained the various protection and extended warranty options,again with good information but no pressure to buy. Our car arrived about six weeks later and Joel instructed us on the various features of the car. All in all a professional and relaxed experience. This is the second Subaru we have purchased from Walker's. We can recommend Joel and Walker without reservation. Mark Endresen More
Know What You're Doing! We went in knowing what we were going to buy and used the internet services to research and select what we wanted, so the car selection was easy. Mark We went in knowing what we were going to buy and used the internet services to research and select what we wanted, so the car selection was easy. Mark Jacoby was helpful and knowledgeable and took us through a short selection process. Things were great until we went through the financial part with Lap Nguyen. Selecting the warrantee and extras package was presented in an unclear manner (and a very poor explanation offered), which ultimately jacked up the final sale price by thousands of dollars. We had to stop and redo the purchase contract. I was uneasy that he was having us sign all other paperwork before we'd even seen the final purchase contract. It is clear that buyers absolutely must know what they are doing before signing on the dotted line. More
Safe and Trusting Environment Joel was an absolute treat to work with. I came in looking for a Forester, and Joel was able to help me find one that fit my needs exactly. There was Joel was an absolute treat to work with. I came in looking for a Forester, and Joel was able to help me find one that fit my needs exactly. There was never a feeling like my time was being wasted, and knowing that I was a female shopping for my car solo, I was originally intimidated. Joel did not make me feel at all insecure or manipulated, which is something I struggle to avoid feeling in a car dealership environment, I really felt like he cared about getting me the best fit. Being realistic is important for someone willing to spend money on a new car, and there was never a time I felt that Joel was steering away from a price I couldn't wrap my head around. Everything during the sales process was explained clearly, and I left a happy new car owner. I can tell Joel is a good man, and he would be the best choice for anyone to assist in purchasing a Subaru. More
Exquisite customer service My sales agent heard my requests and only showed me the cars that met my requirements.The paperwork process was quick and he kept me informed of the s My sales agent heard my requests and only showed me the cars that met my requirements.The paperwork process was quick and he kept me informed of the staus along the way. He explained the features of the car and how to use them before I drove my new car off the lot. More
Love my new Mazada3 Roman listened to what I was looking for and lead me to the perfect car for me. He didn't waste my time and knew I wanted to get out of there fast. I Roman listened to what I was looking for and lead me to the perfect car for me. He didn't waste my time and knew I wanted to get out of there fast. I knew what car I wanted and he went right to work to make it happen. I really appreciated it. No hassle, no bull, no wasting time. I had a very positive experience and appreciate the professionalism. More
Purchasing experience Very personable, enjoys a laugh (meaning he has a great sense of humor), and walks you through the ENTIRE experience. We covered just about every deta Very personable, enjoys a laugh (meaning he has a great sense of humor), and walks you through the ENTIRE experience. We covered just about every detail in the purchase, and I was step-by-step walked through all the controls of the car. It felt like my personal interests/situation were entirely cared for, not just taken into consideration. Mike is most definitely the man to go to! More
Thanks Myriam for hassle free buying experience. Excellent service from Myriam Alladen. Highly recommended dealership. Car buying experience had a little stress towards the end, but was rectified b Excellent service from Myriam Alladen. Highly recommended dealership. Car buying experience had a little stress towards the end, but was rectified by management. Extremely satisfied with auto purchase. More
Dynamic Duo of Brent Tarlton and Rick Sutorius I rarely use superlatives and especially not those of an illiterate and ungrammatical nature but, this was the MOST BESTEST car buying experience of m I rarely use superlatives and especially not those of an illiterate and ungrammatical nature but, this was the MOST BESTEST car buying experience of my life. Hands down, bar none. Not only were these two gentlemen (meant in earnest) knowledgable, professional and courteous but they are truly Subaru ENTHUSIASTS! A co-worker sent me to Walker's as he goes on and on about their service department and I'm glad that he did. If the buying experience is any indication of the level of service after the fact, I'm sure this will be a very long term relationship. Thank you brothers, my mom will be so happy... Thank you for all of your help Brent and Rick and keep up the good work! More
Friendly There was no rush and no high pressure. It seemed that Walker's wanted my experience to be a good one. I felt like a member of the Subaru family. There was no rush and no high pressure. It seemed that Walker's wanted my experience to be a good one. I felt like a member of the Subaru family. More
Overall Excellent Experience Recently purchased a used vehicle for my son. I am a very particular and detailed customer. Dorion and the team took the time to address all of my c Recently purchased a used vehicle for my son. I am a very particular and detailed customer. Dorion and the team took the time to address all of my concerns prior to the purchase and really went above and beyond to ensure I was satisfied after the purchase. I have two other sons and I will definitely start with Dorian and Walker's the next time I need a used vehicle. More