Walkers Renton Subaru

Rachel/Elizabeths review of Subaru Impreza buying experience I don't particularly like car buying but I survived thanks to Brandon. I appreciated the amount of communication-he stayed engaged and involved withou I don't particularly like car buying but I survived thanks to Brandon. I appreciated the amount of communication-he stayed engaged and involved without going overboard. I spent more than anticipated, but I'm very glad I got the additional features. Brandon was very transparent about pros/cons. Overall I was happy with the customer service experience and I'm very excited about my new car! More

Niah is great It was a good experience. The staff was great the road rest good and Nyah was thorough and very welcoming and professional. I would recommend him to m It was a good experience. The staff was great the road rest good and Nyah was thorough and very welcoming and professional. I would recommend him to my friends More

Wonderful Experience, Great Customer service! Right from the beginning Ron was great to work with! He was very transparent & really made sure we were thrilled with the entire process of trading in Right from the beginning Ron was great to work with! He was very transparent & really made sure we were thrilled with the entire process of trading in our two old vehicles & getting into our new ones. He really went above and beyond to make sure all our questions were answered & that we had a clear understanding of what kind of deal we were getting. I can't express how much we appreciated the time Ron took to make sure everything was perfect for us. I would absolutely recommend working with him not only did he get us an amazing deal on both our new vehicles he was really wonderful to work with! More

Looking for a new car I had the pleasure of working with one of your sales people, Diane Baldwin. She was so helpful, spending alot of time with me, very knowleadgeable and I had the pleasure of working with one of your sales people, Diane Baldwin. She was so helpful, spending alot of time with me, very knowleadgeable and not at all pushy. I have my choices of vehicles down to two and will be back to buy one from this particular sales person. She must be quite an assett to your car lot. Thank you Diane. More

Great Experience Buying My First Car After graduating from College I finally decided it was time to update my mode of transportation, and celebrate by purchasing a new car. I started After graduating from College I finally decided it was time to update my mode of transportation, and celebrate by purchasing a new car. I started my search at Walker's Renton Mazda and worked with Roman who helped me identify the Mazda CX-5's that were in my price range. Roman was very informative, and wasn't pushy at all when I was car shopping. He let his products do the talking. I drove a Mazda that I really did like, but it was only my first stop of the day so I was off to keep looking. After driving around 20 different cars, it was clear that the Mazda I first drove was my favorite. When I returned to Mazda that car had sold and I was bummed. I was directed to Peter and his manager who helped me again find a car in my price range, that had the AWD I was looking for. Peter let me drive the CX-5 home to show my parents, and let me keep it for a couple hours while I finalized my decision. When I came back ready to make my purchase it was a quick and easy process resulting in a great deal on my trade-in, and a happy customer. Peter was very helpful and I really appreciated the freedom I was allotted to make the decision on my own without having car facts shoved down my throat. I was very happy with Walker's Renton Mazda, and will definitely recommend for my friends to shop there. More

Fast and painless way to find the perfect car Very knowledgeable staff and excellent products in a beautiful showroom. We felt like we were with friends who genuinely cared about us and our needs. Very knowledgeable staff and excellent products in a beautiful showroom. We felt like we were with friends who genuinely cared about us and our needs. This was our best experience in 35 years of car buying. More

Crosstrek Purchase The sales-team were great. It began with internet-sales specialist Selena Ayala working with me and she was fantastic to work with. Very personable an The sales-team were great. It began with internet-sales specialist Selena Ayala working with me and she was fantastic to work with. Very personable and very professional. I also interacted with Myriam Alladen who also, was great. Upon arriving at the dealership, I was introduced to Trey Castles (part of Myriam's team, if I'm not mistaken) and from the test-drive to post-finance, made it smooth and easy. Again, both very professional and very personable. Those three make a fantastic team, in my opinion. More

Diane Baldwin is the person to see Diane found a way to get us our car with the right payments and made sure our experience was top notch. She is honest, kind, and fun to do business wi Diane found a way to get us our car with the right payments and made sure our experience was top notch. She is honest, kind, and fun to do business with. I highly recommend her. More

Worst car buying experience, ever I don't even know where to begin with the review. So here goes. I went in to buy a car at the beginning of May and was initially told that the car I don't even know where to begin with the review. So here goes. I went in to buy a car at the beginning of May and was initially told that the car would be delivered in a few days. Our delivery was delayed about 2 weeks because of a recall on Outbacks. At no point during the wait did the dealership call me to say things had been delayed. When our car FINALLY delivered we setup a time to sign the paperwork. We arrived at the scheduled time, and our salesman was busy with another couple so we had to wait 40 minutes. When the salesman got to us, the finance office was busy so we had to wait another hour. When we got to the finance office we signed the paperwork and realized they had given us significantly less than what was agreed upon a few weeks ago for our trade ins. We (of course) didn't realize this until we were driving home. Then, after all of this I got a call from the sales manager. It turns out that they SENT US HOME IN THE WRONG CAR! Meaning we have to spend another hour later in the week to drive back to the dealership, sign the new paperwork and pick up the correct car. To attempt to make up for this, the sales manager offered to put some money towards a few after-market modifications, which was a great gesture. Unfortunately he didn't inform the service department about that for two additional weeks, so when I tried to schedule a time to get the services done, they had no idea what I was talking about. To cap things off, less than a month after getting the car, before we even made our first payment, I was driving it when I heard a "pop" and looked over to see a 6-inch long crack forming in the windshield. Now I'm not dumb and I know the difference between the pop that I heard and the noise that a rock hitting a windshield with enough force to immediately form a large crack. When I called the sales manager to explain what happened, he essentially called me a liar and said he'd never heard of a windshield having a flaw and cracking. More

Elaine is the best! Friendly and Honest! I enjoyed my experience with Walker Subaru, especially my consultant Elaine Mariner. She worked really hard to help me find what I needed, and I loved I enjoyed my experience with Walker Subaru, especially my consultant Elaine Mariner. She worked really hard to help me find what I needed, and I loved the fact that she emailed me several times with information on vehicles that pertained to what I was looking for. Elaine is very honest, and up front. And for a sales consultant that meant a lot to me. And she went the extra mile to listen and find everything that i needed/wanted in a new vehicle. I will be telling my family and friends about Walker Renton Subaru, and how its a wonderful place to buy a car. More