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Walkers Renton Subaru

Renton, WA

4.4
1,406 Reviews

555 SW Grady Way

Renton, WA

98057

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Showing 1,406 reviews

December 04, 2017

Satisfaction My husband and I shopped for a Subaru Crosstrek from Spokane. We found Prong at Walker's Renton Subaru to be most helpful and the best price. Becaus More

by Myers, Rich 2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prong Kennedy
Jan 16, 2018 -

Walkers Renton Subaru responded

We're so happy you chose to visit Walker's Renton Subaru and congratulations on your new Crosstrek!

December 02, 2017

Great service I find that every time I do any form of business with Walker's Renton Subaru I am impressed with their level of service. They consistently provide fr More

by Kevin R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Anderson
Jan 16, 2018 -

Walkers Renton Subaru responded

Thank you so very much, Kevin. It's our pleasure to help ensure your Subaru is in top shape for many years to come.

December 02, 2017

Service department is top notch Have taken my Subaru in for service for years. Always well taken care of. They listen to my concerns and provide accurate estimates for cost and time. More

by KarenJoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Meyers, Arvin Oreiro
Jan 16, 2018 -

Walkers Renton Subaru responded

We really appreciate your visits to our service department, Karen. We take giving you a stellar experience very seriously. That said, we're sorry that our sales experience hasn't met your expectations. We continue to improve and hope we earn your business the next time you're in the market.

December 02, 2017

Quicj, thorough, efficient My new 2017 Forester received its first oil change and tire rotation. Everything was completed quickly and efficiently - the car was vacuumed and was More

by ClaudiaH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dominguez
Jan 16, 2018 -

Walkers Renton Subaru responded

Thanks for stopping by, Claudia! We take pride in taking care of your Subaru and we'll continue to take care of it for miles and miles.

December 01, 2017

Great warranty service experience Very nice, we were acknowledged and our presence noted quickly. Arvin very thorough and thanks to popcorn and hot chocolate did not mind waiting as s More

by Andrea40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arvin Oreiro
Jan 15, 2018 -

Walkers Renton Subaru responded

Happy to hear you enjoyed your time at our service department! We'll make sure the popcorn is ready for your next visit.

December 01, 2017

Friendly and helpful Salesman and staff We saw a lot of cars and test driven a couple. The Sales person, Quintin, was very friendly and helpful with answering all of our questions. He was pa More

by NewSubaruOwner213
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinton Jackson
Jan 15, 2018 -

Walkers Renton Subaru responded

Thanks for visiting Walker's Renton Subaru and congratulations on finding your new car. It was our pleasure helping you through the process and we're glad you enjoyed it.

December 01, 2017

Awesome fast service I was helped before I could even get out of my car and was out in no time. Wow can’t believe you’re making me type more. More

by DocGiggles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Palmer
Jan 15, 2018 -

Walkers Renton Subaru responded

We're so glad you had a great experience at our service department. We understand the 25-word minimum can be a bit trying and we're working with DealerRater to see what can be done.

December 01, 2017

Great job all around. Working through Costco also helped Trey was a terrific sales rep - knowledgeable, honest and straight forward. I got all the information I needed. The dealership was fine - esp. financ More

by Carol T Pencke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance person - I forget her name., Trey Castles
Jan 15, 2018 -

Walkers Renton Subaru responded

Glad to hear you had a good time at Walker's Renton Subaru, Carol. Congratulations on your new car and we look forward to serving you in the future.

December 01, 2017

Traditional car sales tactics Poor communication. Traditional car dealer dishonesty or half truths. The car that we had agreed upon was not the car delivered. Car that arrived ha More

by Cpb123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Prong Kennedy, Alec Walker
November 30, 2017

First time at Walker Overall the experience was better than any I’ve had at other dealerships. This was my first Subaru dealership experience. Service was well done just t More

by Suzanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown woman on phone, porter darvinel?, Arvin Oreiro, Brendy Zendell
Jan 15, 2018 -

Walkers Renton Subaru responded

Thank you for choosing Walker's Renton Subaru and for giving us the opportunity to make sure your Subaru was in top shape. We are sorry that you experienced some complications concerning the return of your car. Your feedback is passed on to our service manager and we'll make sure something like this doesn't occur in the future.

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