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Walkers Renton Subaru
Renton, WA
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kindness service advisor Kenny went over and above to help this disabled customer. Phenomenal. helped pick up key I dropped, moved rapidly upon vehicle pickup, service advisor Kenny went over and above to help this disabled customer. Phenomenal. helped pick up key I dropped, moved rapidly upon vehicle pickup, aware of the ridiculous level of physical pain I was in. More
patience with decision making Asael, kept in touch after our first visit without being bothersome. He sent a couple of emails and called once over two months with useful informati Asael, kept in touch after our first visit without being bothersome. He sent a couple of emails and called once over two months with useful information. More
easy experience i came in for a recall service and i added an oil change at the last minute and it was accommodated. they washed my car! i came in for a recall service and i added an oil change at the last minute and it was accommodated. they washed my car! More
Better service when branching out I actually first went to Bellevue Subaru and was not treated right from the begining. I was helped by a man (dont remember name) but had to wait 45 mi I actually first went to Bellevue Subaru and was not treated right from the begining. I was helped by a man (dont remember name) but had to wait 45 minutes in the lobby while he looked around for a car he had in mind. After waiting he brought a very used 2016 model that had body damage and was dirty, leaves and pine needles still in crevases and under hood. When I noticed rust on the interior metal brackes and on all metal not just a little, he got defensive and started getting attitude towards the thought. So I walked out and will not go back there. The first thing that happened when I went to Renton Subaru I was met in the lot as soon as I got out of my car and your salesperson was welcoming and quick with the assessment information, do you have appointment, know what you're looking for, here let me show you around, and are you familiar with the Subaru brand? I was looking for a used Crosstrek and was determined to get a good deal, turns out a new modle was a better fit for me and Diane was great to point that out. I did spend 10000 more than I initially intended but I still feel I was treated fairly and got a great deal. More
Great people and great car The service staff here is always quite good. Really appreciate their help. I feel like our cars (we own two) will get good care at Walkers. The service staff here is always quite good. Really appreciate their help. I feel like our cars (we own two) will get good care at Walkers. More
Great service I appreciate the professionalism of this team. Their repairs and recommendations have always been reliable and in the best interest of safety and opti I appreciate the professionalism of this team. Their repairs and recommendations have always been reliable and in the best interest of safety and optimum vehicle performance. More
Very friendly and knowledgable They found the issue and solved it within a reasonable time so that we could have our vehicle back as quickly as possible. Very complete inspections They found the issue and solved it within a reasonable time so that we could have our vehicle back as quickly as possible. Very complete inspections of the car as well. More
Scheduled maintenance went smoothly We made an appointment for our Crosstrek's first 6,000 mile check. We were able to get an appointment sooner than I expected. Walker's sent us sever We made an appointment for our Crosstrek's first 6,000 mile check. We were able to get an appointment sooner than I expected. Walker's sent us several reminders ahead of time. Got checked in as soon as we arrived. The car was serviced and washed in the time promised. More
My Recent Service Experience I was very pleased with the service that Chris provided. Previously, I wasnt too happy with my service, because I didnt feel the advisor provided me I was very pleased with the service that Chris provided. Previously, I wasnt too happy with my service, because I didnt feel the advisor provided me the answers to my questions. However, Chris was different. He was very thorough, answered my questions and gave me a very good deal for my service. I used to compare your service with other dealers (Honda, Hyndai) and didnt feel Subaru met up with my expectations. With Chris, I am happy to say I have changed my mind about Subaru. He has erased my previous impression of the service department for this dealership. Thank you, Chris for an excellent experience. More
The work that I had scheduled was completed in a timely and efficient manner. I was given a detailed written report detailing items of concern with my Impreza. More than this I cannot ask. efficient manner. I was given a detailed written report detailing items of concern with my Impreza. More than this I cannot ask. More